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Black Country Partnership NHS Foundation Trust

The Black Country Partnership NHS Foundation Trust (Mental Health Division) provides assessment, diagnosis and treatment for people suffering with mental illness including services for people at any stage of dementia, from the earliest signs to a fully diagnosed condition. We are committed to delivering quality, safe and effective care that is tailored to the person, their personal interests and specific needs.

23 November 2016
West Midlands
Hospitals and Hospital Trusts
Local Alliances:
Sandwell Dementia Action Alliance, Wolverhampton Dementia Action Alliance, Dudley Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our mental health services have a well-developed older adult service which delivers specialised care for older people; ensuring patients with dementia get the priority they need.

We have developed core competencies for staff, devised a 2-day dementia training programme, developed a dementia care policy; a physical health bundle, have dementia champions on the acute ward. We participate in research and audit programmes such as the National Dementia Audit. We have an identified Dementia Strategy Lead in the Trust.

We know giving and receiving a diagnosis of dementia is a key intervention in the complex adjustment process to living with dementia. Therefore we commit to early treatment and support that needs to be person-centred and incorporate:

  • Timely diagnosis for all people who require it.
  • Accessibility for all sections of the community at a stage when people first notice changes in cognitive function.
  • Reduction of fear and stigma about dementia; necessary precursors for increasing the numbers of people coming forward for diagnosis and for helping sufferers, family and friends adjust to changes.
  • Rights and wishes of people with suspected dementia to be paramount during the assessment process.
  • The needs of both the person and their carer as central to assessment, diagnosis and post-diagnosis intervention.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We only have one dementia specific service which is called the memory clinic. The memory clinic is made up of a small team of 3.5 nurses but the patient activity, volume of referral remains high.

This means our biggest challenge is to deliver quality safe and effective services that meet standards required for good outcomes for people with dementia, but within the budget and resource constraints.

Member website


2. Actions

  • Work closely with patients, family carers, commissioners and other stakeholders to secure investment in service.

    Provide a report detailing how we would like to develop the service further

  • Develop evidence based standards for the memory service.

    Apply for accreditation  from the memory services national accreditation programme.