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Community Pharmacy West Yorkshire

Community Pharmacy West Yorkshire is the local voice for all community pharmacies (chemists) in West Yorkshire. We represent over 530 pharmacies including single handed independent pharmacies and those owned by bigger chains. Pharmacies in our area employ in the region of 5000 staff.

6 February 2018
Yorkshire and Humber
Local Alliances:
Bradford District Dementia Action Alliance, Calderdale Dementia Action Alliance, Kirklees Dementia Action Alliance, Leeds Dementia Action Alliance, Wakefield and Five Towns Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

1)      Community Pharmacy West Yorkshire aims to ensure that the community pharmacies of West Yorkshire become “centres of excellence” in the support and care for people living with dementia.

2)      A leader in education and training for pharmacies in the West Yorkshire area to help people with dementia.

3)      Raising awareness of dementia.

4)      Attract large numbers of pharmacists and staff to events organised around dementia (1000 dementia friends in West Yorkshire community pharmacies by April 2015).

5)      A voice to get messages to around 550 organisations about dementia

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

1)      The aim is to get as many community pharmacies engaging in the dementia agenda within West Yorkshire.

2)      Organising meetings for people to attend.

3)      Ensuring 1000 dementia friends in West Yorkshire community pharmacies.

4)      Training enough dementia champions to keep the project self-perpetuating.

5)      Making people aware that they are already doing what they need to, just haven’t labelled it.

6)      Pitching the information at the right level to engage with the whole pharmacy team.

7)      Many  levels of engagement – dementia friendly pharmacy i.e. premises, staff etc; dementia friendly pharmacist ie medication; optimisation referral etc; dementia champions.

Member website


2. Actions

  • Training

    Arrange dementia friendly training for all staff.  Community Pharmacy West Yorkshire has planned training events in July 2014 that aim to train over 300 dementia friends – The intention is to get this number to 1000 by April 2015.

    Being implemented
  • Guidance

    Produce guidance to help Yorkshire and Humber Dementia Action Alliance – To join the alliance and help develop the plans for West Yorkshire community pharmacies.  These plans include a joint event with Health Education England on dementia in September 2014.  Simon Wallace will be a key member of this event and in plans going forward.

  • Contractors

    Encourage contractors to engage through various communication streams – Community Pharmacy West Yorkshire has had discussions with a number of large national and regional pharmacy groups to ensure we get as many dementia friends and dementia friendly pharmacies as possible.  The aim is to have 150 dementia friendly pharmacies by April 2015.

  • Dementia Champions

    Encourage dementia champions training – a plan is being developed and fits with point 3.

  • Collaboration

    Work with organisations to produce or hold information to be accessible if needed to aid dementia friendly.

    Work with multi sectors to show the role pharmacy plays in early diagnosis and helping people living with dementia.

    Work with multi health sectors to show value of pharmacy in integrate care.

    Encourage early engagement with community pharmacy to aid with coping strategies.

    Work with strategic partners such as local universities, Health Education England and Public Health England to develop a regional dementia plan for West Yorkshire community pharmacies.

  • Future Plans

    To support the plans above other associated developments include:

    Establishing a large number of dementia friendly pharmacies is part of wider developments to ensure West Yorkshire community pharmacies are seen as “community health hubs”

    • West Yorkshire has over 130 Healthy Living Pharmacies at Level 1.
    • Community Pharmacy West Yorkshire is one of two sites in England to be chosen to develop the Carer Friendly pharmacy concept with Carers UK.
    • Community Pharmacy West Yorkshire is promoting community pharmacies as “safe havens” across West Yorkshire, with Wakefield commencing in June 2014.
    • Community Pharmacy West Yorkshire is working with West Yorkshire Police to link community police with community pharmacy to ensure vulnerable adults can be supported via community pharmacy.  A pilot starts in Wakefield in April 2014.
    • Working with Bradford Care Trust to pilot additional pharmacy support for individuals with learning disabilities.