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The Surgery Dr Q A Gillett-Waller

We are a single handed practice based in Hornchurch with a part-time female GP. One Practice Nurse, Practice Manager, and 3 reception staff. We have a Nursing Home attached to the practice.

5 August 2014
Health, Care
Local Alliances:
Havering Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Raise further awarness of Dementia in local community by joining the alliance.

 Patient access to support and advice.

 Leaflets and poster in surgery to make patients and carer aware of signs/ symptoms of Dementia.

 Education for carer and family about dementia and availibilty of the service.


2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Constraint of time, training for members of staff and clinicians is only available at local PTIs, No clear structure for support in Nursing homes for people with dementia for their carers and families.


2. Actions

  • Appointment reminder

    To put a flag on appt system to remind practice staff to contact dementia patients on day of appointment.


    2014 - Second Quarter Update

    New member

  • Flexibility of appointment time

    To offer flexibility of appointment time and see people with Dementia at end of routine surgery to give them more time.


    2014 - Second Quarter Update

    New member

  • Dementia awareness for practice staff

    The practice staff have already attended a session arranged by CCG for dementia awareness locally and found this to be very helpful to understand the perspective from the dementia patient point of view.


    2014 - Second Quarter Update

    New member