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Mawney Road Practice - Dr. N.K. Gupta

We are a single hand Gp practice with a salaried GP, practice nurse, practice manager and five members of clerical staff.

5 August 2014
East of England
Local Alliances:
Havering Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Raise further awareness to dementia in the local community by joining Dementia Action Alliance.

 Ensure patients have access to support and advice

 Leaflets and posters in the surgery make patients ware of signs and symptoms of dementia.

 Education of carer and family about dementia and the availability of the service.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Training for members of staff and clinician is not ready and locally available.  Constraint of time, constraint of space, no clear structure for support for people with dementia for their carers and families.


2. Actions

  • Appointment reminder tool

    Put flag on the system noting the patient has dementia and then if an appointment is booked the practice staff will contact them on the day of their appointment as a reminder.


    2014 - Second Quarter Update

    New member

  • Flexibility in appointment times

    We try to give later appointment in the day to patients with dementia as the carers find it difficult  early in the morning.  We should provide double appointment to these patients



    2014 - Second Quarter Update

    New member

  • Doctors to provide dementia awareness training for their practice staff.

    All practice staff to have awareness and understanding of how people are affected by Dementia. This will help to ensure that patients with dementia and their carers receive good quality service when visiting the practice.



    2014 - Second Quarter Update

    New member