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Salopian Care

Salopian Care is a provider of quality Community Care services to people living in their own homes, in North Shropshire: Market Drayton, Wem, Shawbury , Whitchurch and surrounding areas, including parts of Staffordshire and Cheshire. We promote independence and provide support allowing people to live full and rewarding lives. Services recognise individual needs and may include personal care, assistance with medication, meal preparation, help with feeding and accompaniment on shopping and social trips.

Updated:
21 July 2014
Location:
West Midlands
Sectors:
Care
Local Alliances:
Shropshire, Telford & Wrekin Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Salopian Care provides care in the community for individuals with dementia. Our care provision involves planning the care based on individual needs, both the family members and the individual concerned are involved in decisions about their care plan.

All carers receive dementia skills training before being allocated to provide care. We also act to improve awareness and information by providing information directly and signposting to other specialist agencies. We have collated relevant information from a variety of sources and have this available as printed copies in our offices and also accessible via the internet.

We utilise our High Street location to provide “awareness campaigns” and a longer running feature of Dementia related content.

We have a named Dementia Lead and links with local community mental health teams.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

  • Demand vs Supply – there is a greater demand for service than we are able to satisfy at a local level.
  • Funding – there is limited funding available to provide the care services required.
  • Education – further “public education” is required to raise awareness of the condition and how it may be supported within the community.
  • Service Acquisition and Delivery
  • Delay in getting a diagnosis
  • Criteria level within the council for clients to be eligible for funding
  • Lack of local services

2. Actions

  • Raise the focus of dementia within the organisation and our capabilities to respond to the needs

    We will raise the focus of dementia within our organisation by appointing Sam Calton as Dementia Champion.

    We will publicise Dementia champion as a contact point for the public.

    We will ensure that customer facing staff are able to deputise for Dementia Champion in handling initial contacts.

    We will review the environment and signage of our public spaces using a dementia friendly checklist to ensure that they are as accessible as possible.

    Status:
    Being implemented
  • Raise level of information collation and dissemination for dementia within organisation and local community

    We will create an Information Point containing information from specialist agencies. Printed copies available freely on drop-in basis.

    We will create a web-site to provide information on dementia related topics with links to specialist agencies.

    We will maintain a long running window display to highlight dementia related topics and support dementia awareness campaigns as they occur.

    We will take part in our Local Action Alliance and attend meetings where possible.

    We will keep updated on changes within criteria from local councils.

    We will develop and publish a “what’s on in the area” for people with dementia and their carers.

    Status:
    Implementation
  • Ensure that we have the correct level of skills development and capability to support our clients with dementia

    Dementia awareness is mandatory training for all carers.

    Review current dementia skills training and implement findings. We will distribute Alzheimer’s Society's Guide for customer facing staff to all employees.

    We will identify at staff’s 1-2-1 those who express a interest in working with people with dementia and ensure any identified training is accessed.

    Status:
    Implementation