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Havering Memory Assessment Service

The primary aim of the Havering Memory Assessment Service is to deliver an innovative service, as part of a larger dementia care pathway, which will empower and support the person with dementia to take an active role in their own care. The team will work with the person and their families/carers to provide a holistic, comprehensive assessment, diagnosis and initiate and monitor drug treatment. The service will also offer other psychological, social and occupational interventions to meet needs of the individual which help to promote physical and mental wellbeing.

25 June 2014
East of England
Local Alliances:
Havering Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The service provides client centered  holistic assessments which assists to clients to receive an early diagnosis, delivered in a sensitive manner and supports them to   make personal choices regarding treatments and other  therapeutic interventions offered to them.

 The service provides the client and their carers with a range of information regarding local statutory and third sector agencies who provide supportive interventions enabling them to remain  living in their local community and enjoying the best quality of life for as long as possible..

 All staff working in the Havering Memory service treat clients and their carers with dignity and respect. A range of written information is provided in various formats to meet cultural and disability needs.

   A range of post diagnostic support interventions are provided, allowing the client and their carers to gain information regarding their dementia and to equip them with coping skills.  

 The service works closely with GPs, and other key healthcare partners to ensure the client’s physical health needs are met

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The main challenge faced by the Havering Memory Assessment Service is meeting the demands of the high rate of referrals into the service.

Member website


2. Actions

  • To work with local GPs to help increase the rate of identification of dementia in Havering.

    The consultant psychiatrists will provide Havering GPs with formal training, advice and support to enhance their skills for screening clients  with cognitive deficits and making referrals to the Memory service.


    2014 - Second Quarter Update

    New member

  • To work with the London Borough of Havering’s Safeguarding Team, to keep clients and their carers free from harm.

    To adhere to the pan London Safeguarding Guidance to raise and address potential safeguarding risks.


    2014 - Second Quarter Update

    New member.

  • To work with local third sector agencies to ensure the clients and their carers receive advice and support within their local community.

    To refer clients to Age Concern’s Dementia Advisory service.


    2014 - Second Quarter Update

    New member