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Age UK Reading

Age UK Reading exists to promote the well-being of older people in the Greater Reading area and to make later life a fulfilling and enjoyable experience. We provide affordable Footcare, Befriending, Lively Living Lunch and Social Clubs, and an Information and Advice service.

Updated:
20 February 2019
Location:
South East
Sectors:
Voluntary Sector, Charity, Community organisations, Health, Social Care, Voluntary
Local Alliances:
Reading Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We provide goods and services to people with dementia that supoprt them in their daily living and enable them to stay at home and in their community, enjoying the best quality of life for longer. Improving customer service through increasing staff awareness and understanding dementia. By enabling people living with dementia to be part of the community and continue to do daily and social activities. Responding to the individual's needs and offering support. Information and advice to family and carers of those with dementia. Lunch clubs supporting people with dementia. Befriending service for people with dementia. Toenail cutting service for people with dementia which can also ease the burden on their carers.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Lack of knowledge/understanding amongst our staff/community. Limited time/resources.

Member website

www.ageuk.org.uk/reading/

2. Actions

  • Raising awareness

    We will run a dementia friends session at our office and encourage staff and volunteers to attend.

    Status:
    Delivery

    2017 - First Quarter Update

    New member

  • Offering dementia friendly alternatives

    We work with family carers to smooth the way in regards to payments. We support people by managing their sign up to Readibus and block book their journeys.

    Status:
    Being implemented

    2019 - First Quarter Update

    Ongoing activity.

  • Acknowledging and acting upon health concerns

    We keep an eye on our clients to recognise any early signs of Dementia. We will support them and their families to seek a diagnosis and support them with good quality information and advice both from Age UK and in partnership with our partners at Alzheimers UK.

    Status:
    Delivery

    2019 - First Quarter Update

    New Member

    2014 - Second Quarter Update

    New member

  • Becoming a Dementia Champion

    We will train a key member of staff as a Dementia Champion. This will allow Age UK Reading to continue to develop it's role as a dementia friendly service provider and allow us to become more active in persuing the objectives of the Alliance. 

    Status:
    Being implemented

    2019 - First Quarter Update

    CEO has trained as a Dementia Friends Champion and deleivered many loccal sessions.

    2017 - First Quarter Update

    We have a date for training in the diary.

  • Raising Further Awareness

    We will commit to hosting at least one Dementia Friends Session a year and opening it to Staff and volunteers as well as the local community.

    Status:
    Being implemented