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St. Lukes Care Home

St Lukes Care Home provides care for elderly residents. We offer several types of stay depending on the level of support required - from long-term residential care to short stay and respite breaks. The home has three separate environments for residents depending on the level of care required. St Lukes provides residential care for people who are elderly, frail or who just need some support with daily activities of living. Lilac provides support for older people who are living with the early stages of dementia while The Oaks is a safe, comfortable environment that specialises in the care of older people living with the further stages of dementia.

21 August 2019
South East
Care, Health
Local Alliances:
Reading Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Improving customer service through increasing staff awareness and understanding of dementia in the care home and in the local community. All staff receive Dementia Awareness and Person Centred Care as part of their induction training and then receive annual updates. This enables staff to ensure that they respond to a persons needs in an individual way, giving them choice and treating them with dignity and respect. Most staff have completed The Virtual Dementia Tour which includes giving the staff member an experience of what it might be like to live with dementia. We also included family members, friends and local healthcare professionals in this training to raise awareness throughout the community. Through social events, outings and inviting people into the home we enable our residents living with dementia to be part of the local community. We have committed to all of our staff completing the Dementia Friends session, some of who attended in July and the rest to be completed in October. We will also hold open Dementia Friends sessions for Families, friends and the local community. We are currently working with Reading College students to enhance their understanding of elderly care and dementia and supporting students on placements in the home.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

To be updated

2. Actions

  • Raising Dementia Awareness

    Raising awareness about dementia by ensuring all staff receive training on dementia as part of the in house induction and annually thereafter. 


    2019 - First Quarter Update

    All staff have recieved training in dementia as part of their induction and annually thereafter. For most staff, training has included the Virtual Dementia Tour which enables staff to experience what it might feel like to live with dementia. This experience was shared with relatives and friends of residents, local community GP's, Community nurses, Mental Health Professionals, Local Authority staff and other community supporters of the home.

    We also host a quarterly realtives forum where we have completed training on dementia and have invited health professional speakers to ensure that our relatives understand some of the issues surrounding dementia and why their relative may behave in a certain way. 

  • Promotion of Dementia Action Alliance and dementia friendly communities

    Promotion of dementia friendly approaches through internal/external communications (eg. Newsletters, websites. in-house magazines, word of mouth etc). Letting other organisations know what we are doing so that they can become part of their local Alliance. Developing good practice within our wider chain, and our networks locally and nationally.


    2014 - Second Quarter Update

    New member