Bakery and Cafe in local community.
- 25 June 2014
- South West
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
Improving customer service through increasing staff awareness and understanding of dementia.
All staff at chard branch have had Dementia Friend training.
Handbook on dementia delevered to shop with information on communication, physicality and signage, helpful phone numbers if needed.
Premises are well lit and well signed.
Coin chart at till.
One to one service.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
1. Liminted time and resources.
2. this is not primary purpose of buiness.