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Bridgewater Home Care

Bridgewater Home Care is a provider of high quality private home care services. Our experience, knowledge and enthusiasm mean that we are able to offer our Clients a home care service of the highest standard with care workers specialist trained in supporting people with a form of Dementia in their own homes. Bridgewater Home Care is a very different care company. We offer services such as companionship, local transportation, errands, meal preparation, light housekeeping, medication reminders, and personal care support. We provide a wide variety of quality services to help people live independently and improve their general wellbeing.

25 May 2016
North West
Care, Clinical Commissioning Group, Domiciliary Care, Health, Local Authorities, Local DAA Members, Social Care
Local Alliances:
Warrington Dementia Action Alliance, Wigan Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Bridgewater Home Care was established to help support older people to live independently and safely at home. Even an hour or two a week of quality-focussed, tailored, person-centred care can help achieve this. Companionship is also at the heart of everything we do, which puts us in a strong position to deliver better outcomes for people living with dementia.

 We will continue to strive to provide the best quality care possible through person centred care plans and continuing to develop our internal dementia training programme and to share this with our care workers, clients’ families and members of the local community.

 Our care and support services offer clients and families an affordable option for care at home, whether individuals are self-funding or in receipt of local authority of NHS funding.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Diagnosis rates are still very low (estimated to be only 43%). This affects the care provision that individuals are eligible for and can put added pressure on individuals and family members.

 Awareness and understanding of what effective and affordable specialised dementia care at home looks like is also low and we are constantly challenged by the notion that people living with dementia should automatically be encouraged to cease living at home and consider residential care home options.

 Awareness and understanding of dementia and the people affected are also low amongst the general public and within businesses and retailers in the local area. Local residents also don't always know how/where to access best advice/training on dementia related issues.

2. Actions

  • Improve the Skills of the Dementia Care Workforce

    We currently provide in depth training to our care workers around Alzheimer’s and other forms of Dementia, however it is equally important to refresh the knowledge of care workers and encourage them to use this knowledge in the field.  We will ensure that all care workers are trained in updated techniques of supporting people living at home with dementia at least every 12 months.

  • Improve awareness of funding options for commissioners of social care

    Ensure that local health and social care professionals are informed about what choices people have around their care at home, this is particularly important for people with dementia.  Many commissioners do not have enough knowledge or experience of offering individuals personal budgets or persona health budgets – this needs to be improved so people can have more choice and control around their care.

  • Improve awareness of clients and families around funding for their long term care at home.

    To ensure that upon initial consultation with clients and family members that all avenues of potential funding to support the care of an individual at home are discussed and made aware of, this could include DLA, AA, personal budgets / direct payments or personal health budgets.