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The Hillingdon Hospitals NHS Foundation Trust

Our services are provided from both Hillingdon Hospital and Mount Vernon Hospital. In 2011/2012 the Trust had a turnover of £190 million and we employ over 2,500 staff. We deliver high quality healthcare to the residents of the London Borough of Hillingdon, and increasingly to those living in the surrounding areas of Ealing, Harrow, Buckinghamshire and Hertfordshire, giving us a total catchment population of over 350,000 people.

Updated:
16 April 2015
Location:
South East
Sectors:
Pharmaceutical, Health, Care, Hospitals and Hospital Trusts
Local Alliances:
Hillingdon Dementia Action Alliance

1. Action Plan

1) The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?  

As provider of acute, inpatient and outpatient hospital-based services for Hillingdon and neighbouring areas, the Trust recognises that it has a key role to play in ensuring those services are designed and delivered in a manner that will improve outcomes for people with dementia, and their carers. The Trust is fully committed to delivering this outcome and has included improving care for people with dementia as a key quality priority within its Business Plan for both the current and forthcoming year; we will continue to work in partnership with local stakeholders and national networks to develop services that are patient-centred, inclusive, timely and seamless.  

Key objectives: 

  • Develop a dementia- aware workforce who deliver  compassionate, appropriate and effective care to all patients and their carers 
  • Ensure relevant patients are screened  for dementia and have access to specialist assessment as needed 
  • Embed supportive and enabling design principles into all environmental projects 
  • Work collaboratively with partner organisations to develop integrated care pathways which support patients to live, and receive care,  in their preferred place.

The Trust’s Dementia Alliance declaration and the action plan below are the Trust’s public statement of our aspiration to become a dementia friendly organisation.

 2) What are the challenges to delivering these outcomes from the perspective of your organisation? 

 These objectives represent a significant amount of work. There will be many challenges to overcome including: 

  •  Embedding shared belief across all levels and disciplines of staff that dementia is everybody’s business 
  • Competing priorities for clinical and managerial staff 
  • Resourcing (including time factor for trainers and attendees) a staff training programme 
  • Lack of financial resource to support delivery of  objectives 
  • Operational constraints – developing dementia friendly pathways for patients that continue to meet existing operational standards 
  • Environmental constraints – meeting the challenge of working with existing infrastructure 
  • Progressing collaborative working with colleagues in social, mental health, community and voluntary sectors 
  • Maintaining momentum to ensure sustained change 
  • Being able to quantify outcomes of improvements and service changes

2. Actions

  • Raise the profile of dementia

    We will continue to raise the profile of dementia across the Trust and with our Foundation Trust members. 

    Status:

    First Quarter

    In progress

    Second Quarter

    In progress

    Third Quarter

    In progress 

  • Director of Patient Experience

    The Director of Patient Experience and Nursing is now the Executive Lead for dementia, working with the support of the joint Medical Directors.

     

    Executive-led Strategic Steering Group for Dementia meeting monthly, attended by clinical and managerial staff from the Trust and also representatives from Mental Health, the local C.C.G., local Age UK and Alzheimers Society groups.  

    Status:

    First Quarter

    In progress

    Second Quarter

    In progress

    Third Quarter

    In progress 

  • Trust Dementia Strategy

    Trust Dementia Strategy to be launched April 2013

    Status:

    First Quarter

    In progress

    Second Quarter

    In progress

    Third Quarter

    In progress

  • Borough-wide Mental Health Delivery Group

    Attend the Borough-wide Mental Health Delivery Group to contribute to the development of Older Persons Strategy for the local health economy

    Status:

    First Quarter

    In progress

    Second Quarter

    In progress

    Third Quarter

    In progress