Be-Safe offer a professional and experienced keysafe fitting service. A keysafe is a strong mechanical box that securely stores the key to a residential property inside. It is installed into brick or concrete and the enclosed keys are accessed by a combination code. The code can easily be set and changed, where appropriate, to maintain security. The device offers a simple, discreet peace of mind solution if safe access is needed to a home by trusted friends, family or healthcare professionals. The aim of Be-Safe is to offer people a simple aid, which enables them to reside in their own home if they wish, even if they have long or short term health problems that mean they require assistance in independent living. Be-Safe insist on mandatory advanced Criminal Record Bureau checks to ensure trust and peace of mind.
- 11 June 2014
- Yorkshire and Humber
- Care, Communication, Health, Housing Sector, Telecare
- Local Alliances:
- Leeds Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
Be-Safe delivers a service that aims to support the outcomes of the Declaration that relate to empowering people to take control of their lives regardless of any healthcare issues.
A keysafe assists in giving people an opportunity to continue to live in their own homes, even when they require help, due to the nature of the product. Be-safe also endeavours to arrange a fitting appointment that is appropriate to our client and are more than happy to liaise with a third party where necessary, leave full instructions and a 12 month warranty and signpost people to other services where we can.
We believe that we can assist with delivering the majority of the outcomes. In order to ensure that Be-Safe offers the highest standards the keysafe that we recommend is police and insurance approved. All of our team are experienced in dealing with vulnerable people, as we have worked with the police and in the care industry.
We believe that the product and the service that we offer are highly valued by our customers. Our friendly and professional approach in understanding and dealing with individuals and their specific circumstances ensure that our clients are satisfied and reassured every time.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
The key challenge facing Be-Safe in providing an optimum service in order to deliver these outcomes is promoting our service. We need to ensure that healthcare professionals, social services, voluntary support organisations and ultimately our end users know about us and how to access our services.
We have started to market Be-Safe in the Yorkshire and Humber area but acknowledge that we have a lot of work to do to in this area. We hope that the Dementia Action Alliance will be able to assist us in doing this.
Ensure that key services and potential customers are aware of Be-Safe and the benefits of a keysafe
Be-Safe is currently trying to ensure that people are aware of us and the keysafe service that we offer by doing the following:
- Undertaking research in order to pinpoint key services and the critical people involved in delivering these services. This includes NHS Trusts, local GP Surgeries, Voluntary Organisations, chemists and Social Services
- Getting in touch with the necessary people and arranging to meet them and tell them about what we have to offer
- Maintaining regular contact with individuals in order to offer them support in their day to day activities. This could involve volutary work as well as providing the Be-Safe service
Be-Safe is currently working in the West and North Yorkshire areas.
- Being implemented
2014 - First Quarter Update
Rolled out an awareness raising programme in the Bradford area, including attendance at the dementia awareness event at St Lukes hospital on 16th May
Developing the Be-Safe website and social media to improve publicity
Be-Safe has recently launched its website in order to create a presence online. We do, however, need to make improvements to the website, in order to fully explain the service that we offer and to provide potential service users with all of the detail that they may require and also testomonials from satisfied customers.
We also need to create a profile in social media, including Facebook, Twitter and LinkedIn.
It is anticipated that many people will utilise the internet in order to be fully aware of the services available to them and also that their friends and family may search online also. It is also critical for us to create links to other services that may be of interest to our clients
2014 - First Quarter Update
Be-Safe website launched in May 2014
Work with local voluntary organisations and public services to help dementia patients
Once Be-Safe has started to raise awareness of the service that we provide and the people who offer the service we wish to work with those professionals to do everything that we can to ensure that our end users are fully aware of what is available to them. Be-Safe aims to help people however we can, not just by fitting keysafes, but by signposting people wherever we can. As such, we plan to involve ourselves in local community networks and by helping out wherever we can.
- Initial Scoping