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NHS England (West Yorkshire)

NHS England is a national healthcare commissioning organisation concerned with quality assurance, improvement and direct commissioning of specific services. Our goal is ‘high quality care for all, now and for future generations’. It is geographically based, 4 regional teams and 27 area teams. West Yorkshire Area team covers the geographical boundaries of West Yorkshire, including Leeds, Bradford, Wakefield, North Kirklees, Greater Huddersfield, Calderdale, and parts of Airedale and Craven.

21 November 2014
Yorkshire and Humber
Local Alliances:
Bradford District Dementia Action Alliance, Kirklees Dementia Action Alliance, Leeds Dementia Action Alliance, Wakefield and Five Towns Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We work closely with Strategic Clinical Networks, Public Health England and others to ensure parity across Yorkshire and the Humber in provision of dementia services.

Internally, we are intending to raise awareness of the dementia friends campaign amongst staff; provide support for staff who are directly and indirectly affected by dementia; raising awareness of risk factors to reduce the potential for them to become sufferers themselves; to encourage staff actions to support dementia sufferers in the wider community.           

Externally, we are ensuring that CCGs are commissioning and providing high quality dementia services, and sharing good practice identified. For directly commissioned services, encouragement is given for GPs to sign up to incentive schemes such as DES services which are closely monitored.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Close working relationships across the Yorkshire and Humber area are largely at risk due to the large geographical size of the area, and the fact that there are a number of separate organisations are involved each with potentially conflicting priorities.

The internal challenge is sign up by directors which will give authority to proceed and commitment to support staff. 

The greatest challenge to commissioning is conflicting priorities for CCGs and commissioners, and disjointed commissioning from a number of different organisations.           

Member website


2. Actions

  • Commitment to become a dementia friendly organisation

    Our Directors have made a formal commitment to support the ‘Dementia Friends’ campaign and endorse any actions identified to promote the campaign. An organisational lead has been identified to drive through change, and to continue work towards full implementation of the action plan agreed.

    We have a Dementia Friends Champion undertaking information sessions and encouraging new Dementia Friends registration within the organisation and beyond.

    A number of events have been run raising awareness and raising funds for the Alzheimer's Society. An additional fun day has been planned for early next year.

     A publicity campaign is in place. A task and finish group will be developed for implementation.

  • Improve our understanding of Dementia

    We will continue to encourage staff to increase their awareness of dementia through:

    watching the on-line videos, taking part in face-to-face awareness sessions, speaking to carers and sufferers of dementia,

    and pledge an action that they will carry out to demonstrate support for dementia sufferers or their carers.

    Staff will be encouraged to take up the offer of NHS England 5 ‘volunteer days’ to use them towards ‘dementia friendly’ causes.

    We have a 'dementia thermometer' in the office and continue to update this, identifying the number of dementia friends we have in the organisation.

  • Support staff who are carers or may be affected by dementia

    Staff who are carers will be identified and support offered through policy implementation and emotional support mechanisms including mental health first aider in the work place, buddy system, occupational health team, and peer group support.  

    Staff who are at risk of developing dementia will be supported to reduce their risk factors through identifying risk factors and encouraging schemes to reduce risk factors including smoking cessation, health eating, regular health checks.

  • Encourage ‘parity of esteem’ through commissioningd

    • Identify Dementia DES and encourage sign up by GPs
    • Encourage  consideration of dementia related aspects of contract within organisation through awareness raising sessions
    • Encourage external commissioners through discussion and encouragement for them to become dementia friendly organisations