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Warwickshire Police and West Mercia Police

Warwickshire Police and West Mercia Police serve the communities of Herefordshire, Shropshire, Telford and the Wrekin, Warwickshire and Worcestershire. A strategic alliance has been formed between Warwickshire Police and West Mercia Police in order to enable both forces to meet the challenge of reducing policing budgets. By working more closely together the forces will benefit from greater operational and organisational resilience.

Updated:
26 May 2017
Location:
West Midlands
Sectors:
Emergency Services Sector
Local Alliances:
Shropshire, Telford & Wrekin Dementia Action Alliance, Herefordshire Dementia Action Alliance, Redditch and Bromsgrove Dementia Action Alliance, Coventry and Warwickshire Dementia Action Alliance, Malvern Dementia Action Alliance, Worcestershire Dementia Action Alliance, Evesham Dementia Action Alliance, Kidderminster Dementia Action Alliance, Ombersley Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Warwickshire Police and West Mercia Police work together to serve the communities of Herefordshire, Shropshire, Telford and the Wrekin, Warwickshire and Worcestershire. We have a shared vision to protect people from harm. To achieve this vision we will work in partnership to provide the best service we can. We support the National Dementia Declaration and the DAA’s aim to achieve the 7 outcomes for those people affected by dementia and their carers. In particular Warwickshire Police and West Mercia Police will work with our local partners and assist initiatives to creative enabling and supportive environments where people with Dementia and their carers can live well.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The challenges for Warwickshire and West Mercia Police in achieving these outcomes are:

Finding new ways of influencing and tackling work in a climate of substantial cuts to public sector funding Recognising that other organisations within the public, private and third sector are operating within the same financial constraints Developing learning opportunities to raise awareness and understanding of dementia issues that are cost effective and impactive Identifying how staff within the organisation can play an effective part in creating dementia friendly communities Embedding a focus on a single disability issue into existing structures and processes Influencing others to commit to become involved

2. Actions

  • Ensure that our Mental Health Delivery Plan includes appropriate actions that are specific to dementia

    Warwickshire Police and West Mercia Police have an internal police Mental Health Tactical Group. This group aims to improve our response to individuals with mental health needs and has set out a Mental Health Delivery Plan to do this.

    Dementia sits within this and as such our actions within this DAA action plan will be properly reflected within that Delivery Plan, which will help to ensure that focus on this single disability issue is streamlined within existing work and procedures.

    Status:
    Delivery

    2016 - Fourth Quarter Update

    Dementia remains part of the agenda for the tactical group with regular promotion of Dementia friends & Dementia Champions and linking local officers and staff to the relevant area DAA groups.

    2016 - Second Quarter Update

    Our Tactical group continues to meet bi-monthly with representatives from across the alliance policing areas. 

    Dementia remains on the agenda with a focus on continuous training and uplift in Dementia Friends / Dementia Champions with local links to the areas DAA.

  • Encouraging our staff

    Warwickshire Police and West Mercia Police promoted Dementia Awareness Week 2016 internally and externally. We have had more staff sign up to become Dementia Friends and existing friends & champions have delivered awareness sessions, not just throughout awareness week but continually.  Some of our staff sit on local DAA's and we are working with Kidderminster & Evesham to become dementia friendly communities

    In addition, we continue to work with the Alzheimer’s’ Society locally to arrange inputs where staff can choose to sign up by attending a local awareness session.

    Warwickshire Police & West Mercia Police have delivered The Herbert Protocol across the alliance with information available on the relevant force internet pages and also internally for staff.  More information can be found at https://westmercia.police.uk/article/1699/Search?q=herbert&go.x=0&go.y=0

    Hard copy leaflets are avilable at station counters and officers are also encouraged to distribute them within their communities.

    Status:
    Delivery

    2016 - Fourth Quarter Update

    Warwickshire Police & West Mercia Police have delivered The Herbert Protocol across the alliance with information available on the relevant force internet pages and also internally for staff.  More information can be found at https://westmercia.police.uk/article/1699/Search?q=herbert&go.x=0&go.y=0

    Hard copy leaflets are avilable at station counters and officers are also encouraged to distribute them within their communities.

    2016 - Second Quarter Update

    Warwickshire Police and West Mercia Police promoted Dementia Awareness Week 2016 internally and externally. We have had more staff sign up to become Dementia Friends and existing friends & champions have delivered awareness sessions, not just throughout awareness week but continually.  Some of our staff sit on local DAA's and we are working with Kidderminster & Evesham to become Dementia friendly communities

    In addition, we continue to work with the Alzheimer’s’ Society locally to arrange inputs where staff can choose to sign up by attending a local awareness session.

    Warwickshire Police & West Mercia Police have launched The Herbert Protocol - a simple risk reduction tool to be used in the event of a person with Dementia or other mental vulnerability goes missing.  More information will be published on the Force website in due course.

    2015 - Fourth Quarter Update

    Across the Alliance there are currently 139 members of staff who have been provided with Dementia Friends Sessions. In addition to this there will be staff who have become Dementia Friends by attending sessions outside of the organisation or will have completed the online DF's session provided by the Alzheimer's Society which we are unable to record.

  • Train a number of Dementia Champions who will raise awareness within and outside the organisation

    We are working with the Alzheimer’s Society to create opportunities for a number of our staff to become trained as Dementia Champions. Our aim is to train staff in public facing roles (e.g. safer neighbourhood teams) who are happy to promote understanding and run awareness sessions within the communities they serve. In addition, we will train staff from other departments such as Protecting Vulnerable People and Learning and Development, who will be happy to promote understanding and run awareness sessions within the organisation to recruit more colleagues as Dementia Friends.

    Status:
    Delivery

    2016 - Second Quarter Update

    Warwickshire Police and West Mercia Police promoted Dementia Awareness Week 2016 internally and externally. We have had more staff sign up to become Dementia Friends and existing friends & champions have delivered awareness sessions, not just throughout awareness week but continually.  Some of our staff sit on local DAA's and we are working with Kidderminster & Evesham to become dementia friendly communities

    In addition, we continue to work with the Alzheimer’s’ Society locally to arrange inputs where staff can choose to sign up by attending a local awareness session.

     

    2015 - Fourth Quarter Update

    Across the Alliance there are currently 23 members of staff who are Dementia Champions providing training both internally and externally. For example during Operation Protect a number of public DF sessions were held by staff from West Mercia which created nearly 100 DF's in one day.

  • Develop key information and messages for staff responding to incidents involving people with dementia

    Information about dementia has been included within a recently devised Mental Health Awareness Training programme for staff within the police, NHS, Local Authorities and the Ambulance Service. This programme has been delivered to a number of staff across the agencies described at a series of events hosted during Mental Health Awareness Week. There is a further event to follow during Dementia Awareness Week. Further work will then be undertaken to mainstream this training for new and existing staff by ensuring that the training resources are available to a wider audience and using innovative methods of delivery with selected groups of staff.

    Information about Dementia is available from internal training resources, local officers and staff as friends / champions and also the Mental Health tactical group.

    Status:
    Delivery

    2016 - Fourth Quarter Update

    Dementia is focused upon within the Mental Health arena and local area points of contact are available for officers and staff to obtain information from.

    The Herbert Protocol has been introduced and further work is being done around adding a GPS tracker system for use by families / carers to assist when someone goes missing.

    2016 - Second Quarter Update

    The internal police learning site has a section specifically for Mental Health which includes Dementia and links to other relevant areas such as missing persons, vulnerability, children and adults etc.

    These sections deliver advice and guidance for staff who may become involved with a person with Dementia or other care & support need.  All new officers receive an input around Mental Health during their training along with the introduction of community placements.

    Systems technology continues to be developed with a view to the use of apps for smartphones.

    2015 - Fourth Quarter Update

    A Mental health section has been devised on the Learning and development website and a specific icard relating to MH. The icard makes specific reference to appropriately recording and referring incidents involving people with dementia to agencies for additional support. The website also provides useful information to assist when dealing with a person living with dementia. 

  • Work with our partners to raise awareness and develop dementia friendly communities

    We will work with our partners within the NHS, local authority and third sector to raise awareness of issues affecting people with dementia and their carers. We will ensure we work together with these partners and the private sector to promote and develop dementia friendly communities.

    We will ensure our working processes with partners are designed to deliver effective safeguarding and support for people affected by dementia to contribute to this aim.

    Shropshire is currently bidding to achieve dementia friendly status and West Mercia Police are supporting this bid. We are involved with the working group to achieve this status and have offered the use of physical resources such as meeting space to facilitate progress. We will work alongside partners within the group to promote activities taking place within Shropshire that contribute to this aim.

    We will also engage with partners across our other local policing areas to support their ongoing activities under the DAA and where these are still to be developed we will seek to encourage and assist in developing plans.

    Status:
    Delivery

    2016 - Second Quarter Update

    Each policing area has a single point of contact for Mental Health work.  They work with local partners to promote and develop dementia friendly communities.  The alliance is currently working with Evesham and Kidderminster to become Dementia friendly towns.

    Each area also runs a mental Health Crisis Care Concordat group with policing input and action plans continue to develop and complete.  These can be found on the CCC website.

    2015 - Fourth Quarter Update

    The Alliance has led the work to bring partners together across the region in support of the Mental Health Crisis Care Concordat. As part of this work each area has devised an action plan to improve the service provided to people experience MH each of which include actions regarding dementia. For example, developing clear pathways to ensure MH needs are met for people with dementia, use of advanced care plans and advanced decisions for people with MH including people with dementia and identifying the specific needs of people with dementia and their care and preferences about the delivery of personal care. The action plans have been published on both the West Mercia and Warwickshire websites for the public to view and comment on.

  • Develop an internal and external communications strategy to promote awareness of dementia issues

    We have engaged our corporate communications department to support a strategy to promote awareness within our organisation and to the external communities we serve. Activities include:

    Press releases to promote specific activities we are involved in relating to dementia.Use of social media to promote key messages, activities by partners and the work of support organisations such as the Alzheimer’s Society.Use of internal communications to promote key messages, activities by partners and the work of support organisations such as the Alzheimer’s Society.Development of resources for staff to improve awareness and understanding of dementia to assist them in dealing with people affected by dementia and their carers.Engagement of appropriate internal stakeholders such as Independent Advisory Groups, the Strategic Diversity Group, equality and diversity staff and people services to support the communications strategy and wider achievement of the action plan.

    Status:
    Delivery

    2016 - Second Quarter Update

    Publication of Dementia events continue to be issued along with newsletters and key updates via the policng area contacts.  The wider Mental Health work also is publicised in the same way and monitored through the strategic group to raise any issues and pass on learning.

    The internal websites have key areas for Mental Health and Dementia offering links to the Alzheimers Society to register as Dementia Friends / Champions and key training events.

    The Herbert Protocol has also been publicised internally and officers will be able to access information from the website as well as having access to printed documentation to take into the community areas for wider circulation.

    2015 - Fourth Quarter Update

    This has included development of a mental health page on both the Warwickshire & West Mercia websites with a specific link to Dementia friends. The website not only provides information about the work of both forces but also provides information of how to become a dementia friend with a link directly to the Dementia Friends website. During Dementia awareness week (May 2015) a number of posts were sent out by Corporate Comms via social media to raise awareness and promote key issues regarding dementia.

    Completion of internal Dementia Friends awareness sessions to staff the most recent being completed on 17th August this year. In addition to this the learning and development website has an icard providing staff with key information and links regarding dementia.