Waggon and Horses, Lymington

Public House

22 July 2014
South East
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

In the Waggon and Horses we have all age groups walk through our doors from the young to the elderly, we pride ourselves on giving attentive service and making sure people with dementia and their carers feel welcome and are well looked after.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The presentation of our establishment is open and welcoming, The challenges we face are a wide variety of choice form the menu to the wine list we aim to improve this for people with dementia by narrowing down our list.

2. Actions

  • Dementia Awareness raising for staff

    Ensure all staff attend a dementia awareness raising session

  • Dementia Friendly Environments

    To ensure that any aids we can use to make a person with Dementia feel comfortable are at hand

    To review any layout changes with consideration for person exhibiting the signs of Dementia

  • Dementia Champions

    To become a Dementia Champion and deliver sessions to other businesses in Lymington and around the New Forest


    2014 - Second Quarter Update

    New member

  • Embed the concept of Dementia Friendly within the organisation

    To ensure a program is in place for awareness training for any future employees as part of staff training