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Springhead Medical Centre (Dr Roper & Partners)

We are a large GP practice serving the west of Hull and neighbouring wards of the East Riding of Yorkshire. We have 7 GP’s, 2 GP registrars, 5 Nurses and a range of support staff. As well as the services provided by our own staff our practice is used to provide a range of services by other providers including Citizens Advice, Improving Access to Psychological Therapies, Vasectomies and Gynaecology Outpatients. We will soon be launching our new “Carers Service” in collaboration with City Health Care Partnership.

11 August 2015
Yorkshire and Humber
Health, Medical
Local Alliances:
Hull Dementia Action Alliance , Yorkshire & Humber Dementia Action Alliance, East Riding Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Springhead Medical Centre believe that people with dementia and their carers should be supported to live well with dementia in their community. To do this we will use the strong and varied partnership arrangements that exist to make connections, and provide local leadership to a range of organisations / businesses / community groups and individuals.

The aim will be to create communities where people are able to seek help and know where to go for help and that both members of the public and professionals are well informed. We will share good practice, and success will mean that the misunderstanding and stigma often associated with dementia is decreased.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Keeping the person with dementia at the heart of decision making and putting them in control of choices about how they wish to live their lives. Achieving a timely diagnosis of dementia to enable people to benefit from positive interventions that provide the opportunity to prevent or plan for future challenges whilst minimising the loss of independence and delaying the risk of premature admission to long term care.                    Raising awareness and developing skills amongst the staff who work in the practice to enable them to serve all citizens, including people with dementia. Promote active and healthier ageing by reducing social isolation and encouraging people to retain active and healthy lifestyles to delay the onset and progression of dementia. The ability to meet the increasing demand in a timely manner for services for the person with dementia and their carer will require innovative partnership working.

2. Actions

  • Improve Staff Awareness and Understanding of Dementia

    We will invite the Dementia Academy into the practice to carry out training with all our staff. The training will be used to raise awareness of dementia and ways in which we can respond more effectively to the needs of people with dementia and their carers. Following the training we will action plan further changes in the practice.


    2014 - Second Quarter Update

    We had a very useful session facilitated by the Dementia Academy. The session was evaluated very positively by the staff attending.

  • Improve Patient Awareness and Understanding of Dementia

    We will invite the Dementia Academy into the practice to carry out training with all our Patient Participation Group (PPG). 


    2014 - Second Quarter Update

    This action still needs to be arranged - Dementia Academy very busy providing training during Protected Time for Learning sessions

  • Improve Identification and Diagnosis of Dementia

    Using our clinical system and identified assessment tools we will identify people who may be suffering from early stages of dementia and ensure they are put in contact with appropriate support services as soon as possible. We will also ensure they are given help and advice from us and our new Carers Service to ensure they continue to lead full and healthy lives after diagnosis.

    Being implemented

    2014 - Second Quarter Update

    This work is still ongoing. we have been supplied with an iPad by the CCG which has the CANTAB assessment tool on. We will be using this to undertake assessments of people identified by our clinical system as having dementia. In addition we have signed up to the new Dementia Idenitfication Enhanced Service commissioned by NHS England and will be implementing that shortly