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Valley Leisure

We are a charitable organisation engaging with all sections of the community to provide excellent sport, leisure and health & wellbeing services across the four centres we manage in the Test Valley including Andover Leisure Centre, Charlton Lakeside Pavilion, The Rapids in Romsey and Knightwood Leisure Centre in Chandlers Ford. We keep our prices as low as possible and offer concessionary rates to those in most need. Our mission is to get more people, more active. Our values are: Customer First, Fun and Fulfillment, Excellence in all we do. Any surpluses are reinvested into the facilities providing those who use us with the best opportunities available. At any site and at any age, you will find a friendly team of qualified staff to meet your needs and satisfy your expectations.

3 February 2015
South East
Health, Recreation
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Provide focused activities to maintain physical and mental wellbeing. Recognise individual needs and adapt; offer space, dedicate activities and an environment to promote participation.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

  • Engaging with the ‘right’ health professionals within the West Hampshire Clinical Commissioning Group, local service providers and local people to generate interest in our health related services.
  • With regards to Dementia, ensuring that our front line staff are trained and know what to look out for with regards to potential customers living with Dementia.
  • With regards to our Fitness Staff, ensuring that they have received specialist training regarding adapting and delivering exercise to people with Dementia.

2. Actions

  • Improve the Skills of the Dementia Care Workforce


    We will improve skills of the dementia care workforce by developing and delivering high quality education programmes to staff across a range of dementia care settings and through the use of our approved trainer scheme.

  • improving staff awareness and understanding of dementia, thereby having a good customer service ethos and training for our staff.

    Complete Dementia Friends sessions with all staff
  • by enabling people living with dementia to be part of the community and continue to do daily and social activities

    •  Our events/proposition and facilities support those with Dementia.

    Every Body Active – 12-week physical activity referral scheme and specialist support sessions to improve strength, balance, physical function and confidence.

    Vitality - a multi activity afternoon including badminton, walking football, dancing and more with a social afterwards.

  • have a willingness to respond to the individual’s needs and help/support them when we can and it is reasonable for us to do so

    We are aware of signposting options for people with Dementia and action those in line with demand.
  • We plan to change signage to the type recommended for those with Dementia.

    We will be using those with pictures/upper case and lower case letters.

    Initial Scoping
  • We can also encourage our key partners to be aware of the growing numbers of people living with dementia in our District and to consider how they can improve the services they offer.

    We will influence our sites at The Rapids and Kinghtwood Leisure

    Being implemented
  • Submit a Dementia Ambassador, who has the ability and opportunity to influence others and is willing to use that influence to promote the interests of people with dementia and dementia friendly communities.

     Ambassador actions will be:   Promoting dementia awareness and dementia friendly communities within our organisations and amongst their wider networks/ Encouraging other branches in  our organisation or group (if appropriate) to join the Hampshire Dementia Action Alliance/ Being enthusiastic about and supportive of people with dementi/ Promoting inclusivity/ Promoting early diagnosis/ Acting as a spokesperson as and when opportunities arise (not compulsory)/ Influencing others


    2014 - First Quarter Update

    New Member