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Colten Care Ltd. St Catherines View

We are an independent, family-run care home provider operating 19 homes across Hampshire, Dorset and Wiltshire; 6 of which provide dedicated dementia care. St Catherines View is a 56 bed dementia care home

13 May 2014
South East
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Colten Care is a care home provider, with three homes in Hampshire providing dedicated dementia care.  We provide essential care services to those in the community, living with dementia, who are unable to continue living at home.  St Catherines View provides a variety of dementia care services including respite care, and permanent placement including nursing if required

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Given the nature of our organisation, we are well set-up to meet the needs of those people living with dementia.  St Catherines View employ a wide variety of staff from registered nurses, healthcare assistants, activities staff, social carers as well as all the other ancillary service staff.  To provide a high quality service, effective and regular training in dementia care is essential for all staff to create a culture of well-being, which enables our residents to lead as full and active life as possible.

Member website


2. Actions

  • Dementia Awareness Raising

    To raise awareness and understanding of dementia amongst the communities within and around our homes; including our staff, residents and their friends and relatives. 

    Being implemented
  • Staff Training

     All staff appointed to care for residents with dementia receives dementia awareness training. All new staff undertake dementia awareness sessions as part of their induction. As part of our ongoing training programme they will then undertake our own 2.5 day dementia course developed with Bournemouth University.  

  • Dementia Champions

     We have appointed Dementia Champions in the home who are responsible for  developing our dementia care service by supporting staff to ensure that our residents and families are treated with respect and dignity and have the right to privacy. Enabling our residents to achieve as maximum independence as possible and ensuring that every aspect of care is person centred.

    Being implemented
  • Consultation and Engagement with community

    To co-ordinate and implement regular quality audits including relative and resident surveys plus regular relative meetings to ensure we’re meeting the needs of those people living with dementia.  We can then identify additions or changes to our services that might be of benefit to the local community

    Being implemented
  • Consultation & Engagement

     We are committed to providing support to national local dementia charities and organisations including Dementia Action Groups.  This support ranges from fundraising and providing meeting facilities within the home for charitable organisations on a regular basis

    Being implemented
  • Dementia awareness training for relatives

    We are currently planning training sessions for the relatives of those living in the home, to have a greater understanding of Dementia and the management of.



    2014 - First Quarter Update

    New member