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The Princess Royal Trust for Carers in Hampshire

The Princess Royal Trust for Carers in Hampshire exists to support the needs of unpaid carers across the county of Hampshire. We are an independent registered charity established in 1994. The work we do is varied and is tailored to the needs of each individual carer. Our focus is on giving carers accurate and up-to-date information on anything from disability aids to benefits claims. We also run special support groups, act as carers’ advocates, liaise with Social Services, GPs, hospitals and the Benefits Agency amongst others and offer free counselling to carers by way of qualified voluntary counsellors. We also offer Emergency Planning for Carers where we help carers draw up their own emergency plan which can be activated should there be an emergency and the carer is unable to fulfil their caring role. We have been granted funding to facilitate Alzheimer’s Cafés in Andover, Basingstoke and Winchester. We publish a free newsletter which is distributed to carers and professionals across Hampshire.

Updated:
8 October 2015
Location:
South East
Sectors:
Care, Communication, Health, Medical, Membership Organisations, Emergency Services Sector
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The work we do is varied and is tailored to the needs of each individual carer. Our service includes:



  • Information, advice and guidance
  • Advocacy and representation
  • Liaison with statutory bodies
  • Access to training and education
  • Opportunities for respite
  • Regular support groups
  • Free counselling by way of voluntary qualified counsellors
  • Regular newsletters
  • A listening ear
  • Emergency Planning Scheme for Carers
  • Alzheimer’s Cafés for carers and their cared for
  • Assistance with applying for benefits and for help from statutory bodies
  • Opportunities for long and short term respite 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The challenges in terms of delivering these outcomes for the Princess Royal Trust for Carers in Hampshire could be considered a double edged sword. As part of promoting and raising awareness of the dementia friendly scheme across Hampshire we could receive an influx of carer support referrals. These new carers may all want to be seen in that week and as a charity we would have to ensure that we could deliver to all of these carers.

 We already work closely with GP’s and Practice Managers in surgeries across Hampshire and we would face the challenge of raising awareness of dementia among the staff.

 The trust works closely with Health and Social Care and its integrated services including the voluntary sector and have a working partnership with the DWP. We may be faced with challenges working alongside services that are not aware of the dementia friendly scheme. 

Member website

www.carercentre.com

2. Actions

  • Staff Awareness

    Continued development of Dementia awareness by developing and delivering high quality tailored training sessions for our staff including volunteers to attend on, ‘Understanding Dementia’. Evaluate the training on a regular basis to ensure it is at an appropriate level and meets the needs of individuals.

    Status:
  • Dementia Friendly Training

    We will design and deliver a five week course for those caring for someone with a recent dementia diagnosis, or those needing help or more information on caring for someone.

    Status:
  • PRTCH Groups and Events – Involving Carers

    Ensure any promotional material designed supports those with a diagnosis of Dementia. Ensure all our services are dementia friendly and involve carers in the design and delivery of these services. Enable carers to contribute and shape this work.

    Status:
  • Engage with other Organisations

     To ensure our staff maintain an awareness of services offered in our area we will invite guest speakers to our monthy Team Briefs.

    Status:
  • Encourage Key Partners

    We can also encourage our key partners to be aware of the growing numbers of dementia sufferers in our District and to consider how they can improve the services they offer.

    Status:
  • Contribute to the Dementia Pathway and become a Dementia Ambassador

    Nominate a member of staff who has the ability and opportunity to influence others and is willing to use that influence to promote the interests of people with dementia and dementia friendly communities. 

    Description:   Promoting dementia awareness and dementia friendly communities within our organisations and amongst their wider networks/ Encouraging others to join the Hampshire Dementia Action Alliance/ Being enthusiastic about and supportive of people with dementia/ Promoting inclusivity/ Promoting early diagnosis/ Acting as a spokesperson as and when opportunities arise (not compulsory)/ Influencing others

    Status:
    Planning
  • Contribute to the Dementia Pathway and become a Dementia Ambassador

    Nominate a member of staff who has the ability and opportunity to influence others and is willing to use that influence to promote the interests of people with dementia and dementia friendly communities. 

    Description:   Promoting dementia awareness and dementia friendly communities within our organisations and amongst their wider networks/ Encouraging others to join the Hampshire Dementia Action Alliance/ Being enthusiastic about and supportive of people with dementia/ Promoting inclusivity/ Promoting early diagnosis/ Acting as a spokesperson as and when opportunities arise (not compulsory)/ Influencing others

    Status:
    Planning
  • Supporting the carers of people with dementia through GP Surgeries

     Facilitate Dementia Carers Clinics in GP surgeries. The general practice team will become more knowledgeable about carers and be able to offer people with dementia and their carers a better service.

    Status:
  • Workload Capacity

    Should our referrals increase then our Team leaders will monitor caseloads and continue to provide supervision every 6 weeks. We would consider the implementation of carer clinics so that more carers could be seen.

    Status:
    Planning
  • Involving People with Dementia and their carers

    We will talk to people with dementia and their carers to find out how we can make our groups and cafes more community dementia friendly. We would encourage them to contribute and value their comments.

    Status:

    2014 - First Quarter Update

    New member