Boots Romsey

Boots UK is a member of Alliance Boots, an international pharmacy-led health and beauty group. Our purpose is to help our customers look and feel better than they ever thought possible. We have close to 2,500 stores from local community pharmacies to large destination health and beauty stores. We offer fantastic products and services and you'll be cared for by expert, friendly people.

13 May 2014
South East
Care, Health, Medical, Pharmaceutical, Retail
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We will train our core staff in dementia awareness. Take an active part in the setting up a Dementia Friendly Market town. Encourage staff to be Dementia aware with the goal of improving the quality of life of people living with dementia and their carers by creating a supportive environment in store and within our community. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The Challenge will be to reach out to everyone who would benefit from our support, those lonely and in isolation, those who rarely visit the town, those who only telephone.

2. Actions

  • Improve the Skills of the Dementia Care Workforce

    We will improve the skills of the dementia care workforce by developing and delivering high quality education programmes to staff across a range of dementia care settings and through the use of our approved trainer scheme.

  • All core customer facing staff being dementia aware

    All core staff to complete dementia awareness training by end of March 2014

  • Building Relationships

    Friendly Teams to communicate with Dementia Friendly. Organisations, communicating with surgeries, hospital to share how we can make a difference with our daily medicine blister packaging making life easier when remembering medication.


  • Having brilliant conversation

    All staff to be having brilliant positive conversations in store

     supporting/signposting customers/patients/carers living with dementia

     helping to make their lives a little easier

    Being implemented
  • Fundraising

     We aim to hold an event helping to raise Dementia awareness within the community.

    2014 - First Quarter Update

    New Member