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Oakhaven Hospice Trust

Oakhaven Hospice Trust provides specialist palliative care and support to those facing life-limiting illness and their loved ones in both a home and hospice setting. Our team of specialist Oakhaven nurses, doctors, counsellors and physiotherapists ease physical symptoms and offer psychological, spiritual and social support. Their care is tailored to suit the needs of each individual and, with a blend of expertise and compassion, the team offers support for people when they most need it.

13 May 2014
South East
Care, Communication, Health, Medical
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Oakhaven Hospice – Dementia Friendly Organisation

• Consistent, appropriate, high standard of care and support for those people living and dying of, or with dementia and their carers

• Bespoke advanced care planning and supported choices

• Education, support and delivery of End of Life Care

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

• The logistics of delivering dementia training at the appropriate level for 90 members of staff and 400 volunteers

• Ensuring that everyone is updated annually

• Meeting the challenge of creating an environment that is both Dementia Friendly and also, appropriate for other service users

• Addressing the need for patients/clients to be referred early enough to access appropriate services

• Address the myths that surround dementia and, by raising awareness to dementia, to change attitudes within house and in our local community

Member website


2. Actions

  • Dementia friendly staff and volunteer team

    Annual mandatory training using SCIE training tracker for all staff and

    volunteer team.

    • Encourage dementia friend sessions both in house and for other

    organisations that we engage with

    • Higher level of dementia training for clinicians and staff who work

    directly with people living with dementia and their carers, to ensure

    consistent gold standard award End of Life Care

    • Appropriate training for Oakhaven Care agency

  • Oakhaven environment – dementia friendly

    Oakhaven are in the process of building a community hub – to ensure
    that the premises meet current service provision, whilst also being
    accessible to people living with dementia

    Initial Scoping
  • Gold standard End of Life Care

    Advanced care planning to ensure that end of life choices are
    considered and recorded

    • Dedicated care management and support from a named Clinical Nurse
    Specialist, to work alongside other community services and agencies

    • Appropriate admission to Oakhaven services, Day Hospice, In Patient
    or care at home by the Hospice at Home team.

    • Supported to work as part of a team delivering School project work, on request


    2014 - First Quarter Update

    New member