Alton Eye Care
Alton Eye Care are an optometry practice where people are valued as an individual not a number; a team of optical experts who are dedicated to the care you receive; and most importantly provide a thorough and beneficial service that leaves you questioning no aspect of your vision. At our practice we can guarantee that you will only ever see a fully qualified optometrist who will conduct an in-depth eye examination using the most up to date methods and technology available.
- 30 June 2014
- South East
- Health, Retail
- Local Alliances:
- Hampshire Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
At Alton Eye Care we pride ourselves on the fantastic relationships we have with every one of our existing patients. By getting to know everyone personally, we are able to tailor every single eye examination we carry out to meet the needs of the person receiving it, providing the best possible service for all our clients, including those with dementia.
We offer a home visiting service for those who have dementia, mobility problems, learning difficulties, or simply cannot make it to us unattended. We will send you one of our fully qualified opticians who will conduct the same quality eye test you would expect to receive in a practice.
We also provide exemption information, for example, if you are over the age of 60, a student, or cannot attend an optometry practice unaided, you meet NHS regulations to have a free eye examination.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Challenges are mainly centered around time for the dementia awareness training.
Dementia Awareness raising for staff
Ensure all staff attend a dementia awareness raising session, improving staff knowledge and understanding of dementia.
Providing a service that enables people with dementia to continue living well.
As you grow older, having your eyes regularly examined becomes more important. There are lots of eye conditions commonly associated with ageing such as glaucoma, cataracts and oracular degeneration. But if you can’t make it to an optician’s on your own, at Alton Eye Care we offer a domiciliary service for those who are unable to make their way to an optician without relying on someone else to get them there.
Embed the concept of ‘Dementia Friendly’ within the business
Review business operations manuals and guidance (e.g. staff training, H&S, refurbishment procedures etc.) to ensure dementia awareness is included.
2014 - First Quarter Update