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Age UK Andover

Age UK Andover and District is an independent local charity, providing support for older people, their families and their carers, in the Andover and District area. We are affiliated to national Age UK. WE offer Information and Advice, Social clubs and activities, lunch clubs, health and care befriending and foot clinics.

14 August 2015
South East
Voluntary Sector
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We assist older people and those with dementia to stay independent for longer.  In particular we can help ensure that they are able to claim the benefits to which they are entitled so that the appropriate support can be provided. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Many people are reluctant to say that they need help and this means that often they do not get the support that they need. By making our teams and our customers aware of dementia we hope to encourage earlier inventions so that people can stay independent for longer. 

2. Actions

  • Dementia Awareness raising for staff

    Ensure all staff/volunteers, attend a dementia awareness raising session.

  • Provide dementia friendly services

    Identifying better those people with dementia that could benefit from some support. Being more confident in our skills to identify and provide appropriate responses. 

     We currently have a team of Health Mentors.  We are looking at ways in which their role can be developed to meet the needs of the older people in the area, including those with dementia. 

    A further Awareness session could be planned for our volunteer Home Visitors who assist people to complete benefit claims.

     I&A team have had training – explore at their next meeting how we can develop our dementia friendly services

  • Identify and train Dementia Champions

    Having trained Dementia Champions in our volunteer teams.

    Identify an office based Champion and an Outreach Champion and arrange for them to do the one day training.

    Establish ways of working so that the Champions are supported and informing service development. 

  • Services for those with Dementia and/or their carers

    Review the needs of our users and assess if we could deliver other social activities specifically aimed at those with dementia


    2014 - First Quarter Update

    New Member