Costa Coffee, Lyndhurst

Coffee shop and retailer

13 May 2014
South East
Hospitality, Retail
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Staff to be dementia aware, so offering better service to customers

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Time for training

Member website

2. Actions

  • Dementia Awareness raising for staff

    Ensure all staff, attend a dementia awareness raising session


    2014 - First Quarter Update

    New member