Costa Coffee, Lyndhurst

Coffee shop and retailer

Updated:
13 May 2014
Location:
South East
Sectors:
Hospitality, Retail
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Staff to be dementia aware, so offering better service to customers

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Time for training

Member website

www.costa.co.uk

2. Actions

  • Dementia Awareness raising for staff

    Ensure all staff, attend a dementia awareness raising session

    Status:
    Implementation

    2014 - First Quarter Update

    New member