1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

• Staff Training – To ensure all staff has Dementia Awareness Training.
• Activities – To continue to encourage our residents to visit local events in the community.
• Help the people in the local community to have better awareness of this illness. Befrienders are to assist with continuing this activity.
• Personalised Care – To continue to offer personalised care.
• Empowering our residents to make choices and live a fulfilled life in an environment that understands their needs.
• Environment – To look at ways of ensuring our home is Dementia Friendly.
• Always offering a safe, comfortable environment where residents are encouraged to mobilise.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

• Financial cost of excellent training, releasing staff and back-filling their hours.
• Transport is not always available.
• No befrienders at the home to offer more support, this is an area which I feel needs more input.
• To continue to encourage families to give information on past history to allow staff to see the whole person.
• Bankfield is not purpose built, so in some areas corridors are not wide and handrails need to be painted a different colour to assist residents.

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