Futures Homescape Limited

Futures Homescape Ltd (FHL) owns and manages around 5800 homes across Derbyshire and Nottinghamshire. We provide a range of support services to over 2500 tenants as well as providing a number of these services to people living within the wider community to enable them to live independently and maintain their health and well being.

5 September 2018
East Midlands
Housing Sector
Local Alliances:
Derbyshire Dementia Action Alliance , Amber Valley Dementia Action Alliance, Buxton & High Peak Dementia Action Alliance, Chesterfield Dementia Action Alliance, Erewash Dementia Action Alliance, South Derbyshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

There are a number of existing ways that we can assist in delivering better outcomes for people living with dementia, including services that are designed around their needs and support which helps them to live their lives as independantly as possible.

All service users of our housing related support service have a person centred support plan with regular reviews and referrals for additional support.

Two of our Support Services Team Leaders are registered as Dementia Friend Champions to improve understanding of dementia. They are able to work with staff, board members, tenants groups etcto share their knowledge so that they have a better understanding what it is like for a person and their family living with dementia.  

 All our support services staff have received training on understanding dementia and work to the principles set out in Derbyshire County Council’s Dignity and Respect Standard. All Futures Homescape support services staff are Dementia friends.

 We provide assistive technology to enable people living with dementia to maintain independent living for as long as possible.

We run a weekly Memories to Music group which with the assistance of a vocal coach. This includes gentle vocal and movement excercises followed by a session of learning and singing popular songs from the past actively encouraging reminiscence and social interaction.

 We work with Age UK Derby and Derbyshire and Alzheimer’s Society to provide local, accessible venues for them to provide support sessions including Memory Lane and REMPOD (reminiscence) sessions which also provides respite for carers.

We work with the community cinema project which encourages  reminiscence watching old films in the comapny of others.

 We have upgraded 4 of our community centres so that they are sensitive to the needs of people living with dementia or other cognitive impairments. 

We also provide footcare and handcare services which enable both tenants and private customers access to these services in their own homes being a familiar environment. It is proven that good footcare helps in the prevention of falls.  

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Challenges we face include:

 Access to a range of services that support the independence of people affected by memory loss and dementia.

 Limited funding available to provide non statutory services for people, and their carers, living with dementia.

 Accessibility to support sessions due to a lack of availability of affordable transport to enable people to engage.

 Limited support for carers.

 Encouraging early diagnosis of service users, some service users see it as part of getting old, others are scared or do not know what to do.

 Increasing public and professional awareness of dementia and changing the negative images often associated with dementia. Ensuring access to information to support individuals and their carers.

 The lack of support networks for people who are living alone with dementia which can result in social isolation.

2. Actions

  • Dementia Strategy

    A specific strategy to formalise FHL’s approach to responding to the challenges of dementia 


    2015 - Fourth Quarter Update

    We continue to deliver the action plan via our dementia friendly community centres and delivering sesions e.g. memories to music to people for customersliving with dementia.

    "Dementia Friends" awareness continues to be delivered on a rolling basis to ensure that all staff will recieve the awareness sessions and become dementia friends.

    2015 - First Quarter Update

    Strategy approved and action plan being delivered

    2014 - Fourth Quarter Update

    Draft strategy produced.

  • Dementia Friendly Community Centres

    In 2013 we upgraded our first community centre so that it is sensitive to the needs of people living with dementia and other cognitive impairments, and provides a welcoming environment to engage with others and access services. Working with a number of partners we now have a suitable paint scheme, lighting and carpeting choices along with other changes e.g. signage that we will use to refurbish other community centres. Our second centre was completed in November 2013 and we will upgrade further centres in 2014.


    2015 - Third Quarter Update

    We continue to update our community centres to dementia friendly standards as and when they are refurbished. 

    2015 - First Quarter Update

    4 community centres now dementia friendly

    2014 - Third Quarter Update

    Further community centre undergoing refurbishment to be dementia friendly with a dance hall theme.

  • Living well with dementia through assistive technology

    Promote the availability of sensors and provide relevant packages to support people living with dementia to maintain independent living

    Initial Scoping

    2015 - Third Quarter Update

    We continue to promote and provide both lifeline and telecare services both by private payment and via DCC funding to people living with dementia.  We are constantly looking to expand our range of telecare and other services in this regard.

  • Work with partners to respond to the challenges of dementia

    Continue to work with partners including Public Health, the Alzheimer’s Society and Age UK Derby and Derbyshire to respond locally to the challenges of dementia, increasing awareness, providing access to support and developing new services.


    2015 - Third Quarter Update

    We continue with reconnections and memories to music events in our community centres.  Staff also continue to promote dementia friendly services and raise awareness of dementia via their every day work with other agencies.

    2014 - Third Quarter Update

    Singing for the Brain sessions with Alzheimer's Society in our community centres, along with our Reconnection events and Memory Lane sessions.