What are cookies?

Our site uses cookies. A cookie is a small text marker stored on your computer that enables us to track the use of our website. We use cookies to help us understand what our users' interests and preferences are to ensure the website is as user friendly as possible.

This site only uses cookies in order to provide a service to visitors. No personal data is stored in cookies and cookies are not used in order to provide advertising. Cookies are used for the following purposes:

Learn more about cookies on aboutcookies.org

If you have any concerns about the processing of your personal data by the Dementia Action Alliance, please contact the Secretariat, c/o Alzheimer's Society, 43-44 Crutched Friars, London, EC3N 2AE.

Accept and continue

Home Instead Senior Care Wimbledon and Kingston

We specialise in non-medical care of older people in their own homes, Home Instead Senior Care assists people to remain at home where they're most happy and comfortable; giving their families the freedom to relax in the knowledge that their loved ones are in excellent hands. We regard it as a special privilege to look after people with love, care and compassion - and we take our responsibilities very seriously indeed. 75 % of our clients are living with a diagnosis of Dementia, therefore continuity of care is essential. We recruit and train our staff and offer City and Guilds accredited Alzheimer’s and other Dementia training, to enable our caregivers to understand and manage the symptoms and behaviours associated with Dementia.

17 February 2020
Care, Charity, Domiciliary Care, Social Care
Local Alliances:
Merton Dementia Action Alliance, Kingston Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Continuity of care and an understanding of someone’s very specific dementia is what we focus on at Home Instead. Knowing an individual’s symptoms and behaviours and working with them to lead as normal and independent life as possible.


Dementia is one of the topics at the top of our agenda. Along with the Dementia training to our Caregivers, we also run workshop in basic Dementia understanding to family and friends of those living with Dementia. This has now been extended out to the wider community.


A Home Instead employee in the USA has written a book “Confidence to Care”, which offers support and understanding of the symptoms and behaviours associated  with Dementia. We have produced a UK version and  invested  in many copies which we had given to or made available to families, cares or friends. We have had very positive feedback on its content.


Home Instead has also produced a “life journal”, which captures the life history of each client, which we encourage Caregivers to complete when they are with their client. This gives everyone involved in the clients care, an understanding of who the client is and was prior to Dementia taking a hold.


We have a City and Guilds Accredited Dementia Training Course that our Caregivers go on. This gives them a real understanding of what it is like to have Dementia and also to care for someone with it.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The more our clients and their family and friends know about the disease and understand that we know how to look after someone appropriately,  we are able to overcome most challenges that are presented to us.

2. Actions

  • Offer Social and Cognitive Stimulation Support in the Community

    Running Memory Cafes, Singing for the Brain, Lunch clubs, Supper Clubs and Gentlemen’s Clubs in the Community helps those living with dementia remain part of the community offering safe environments for those living with dementia, their loved ones and carers.


    2017 - Fourth Quarter Update

    We are providing up to 10 social events each month for people living in Kingston. All of our activities are not for profit and provide a life line to many experiencing loneliness and isolation

    Dementia Friends Champion Training completed: 16/01/13

  • Run Understanding Dementia Workshops to family and friends of our clients

    Our Understanding Dementia workshops give family and friends of our clients a better understanding of what their friend or loved one is going through so they can help support them better


    2014 - Second Quarter Update

    New member

  • Present the offer of Dementia Friends sessions to staff members at local Supermarkets and Retail outlets

    We aim to offer sessions to as many outlets as possible before June 2014


    2014 - Second Quarter Update

    New member