Lloyds Bank, Fleet
Commercial bank. Offer banking, savings, loan, mortgage, credit card & insurance products & services to the customer.
- 13 May 2014
- South East
- Local Alliances:
- Hampshire Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
To fully understand challenges faced by those with dementia and be able to respond to their needs by providing a welcoming environment and staff who are able to assist.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Lack of knowledge amongst our staff/community.
Dementia Awareness raising for staff
Ensure all staff are given the opportunity to attend a dementia awareness raising session
- Being implemented
2013 - Fourth Quarter Update
Dementia Friendly premises
Review premises to look at ways the environment could be more dementia friendly and make changes where appropriate/possible.
Embed the concept of ‘Dementia Friendly’ within the business
Review business operations manuals and guidance to ensure dementia
awareness is included.