Age UK Lancashire

Age UK Lancashire provides services for older people to live healthy and active lives and to remain independent and connected with their communities for as long as possible. Our local teams provide support to promote good physical and mental health across Lancashire this includes the main areas of population and in many of the rural areas. Our services are designed to support all older people and their carers who either live alone or with support, assisting them to retain or regain skills and maintain relationships. We support older people with disabilities and people with memory problems and people living with a diagnosis of dementia. All services and activities:- •Increase choice and control to ensure people are supported in friendly neighbourhoods; able to get out and about and have positive things to do. •Enable people to play a more active role in managing their own lives •Proactively promote good health, by focusing on support that aims to enhance well-being and to avert crises; •Adopt a whole-person approach, by ensuring our services are person centred and take account of individual wants and needs. •Ensure the best outcome for carers by providing appropriate and timely information advice and support.

12 November 2018
North West
Voluntary Sector
Local Alliances:
Lancashire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As an organisation supporting older people we work to achieve better outcomes for people with Dementia and their carers through working to ensure our services are inclusive and offer a positive experience for all. Our services provide enabling support to individuals who are living with the early / moderate stages of dementia to pursue interests, maintain independence and retain and or develop social contacts initially on a one to one basis and then through volunteer led / peer support groups.

We also provide Dementia Friends sessions and are actively involved in multi partnership local forums raising awareness in our local communities about Dementia and promoting living well with Dementia and developing Dementia Friendly Communities.

Many of our staff and volunteers are Dementia Champions and have accessed Dementia awareness and further training according to their support roles, which enables us to enhance the quality of life and wellbeing of individuals which can be compromised when a person is living with concerns about their memory.

Age UK Lancashire actively encourages people to seek an early diagnosis and provide support information and advice to carers to help them maintain their health and wellbeing.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Challenges include:

  • Capacity of staff to implement dementia awareness training with staff across the organisation and raise the profile of inclusive dementia friendly access to all services and support.
  • Time scale to review all existing service provision and development of plans to adapt delivery and access where required, ensuring all delivery is dementia friendly.
  • Availability of resources to further develop peer and volunteer support to facilitate continued independence and connection in local communities.
  • Extending the network of partners working with the organisation to raise awareness, taking into account work, business and other commitments such as caring responsibilities.
  •  To work with other local organisations including Hospital Trusts and Clinical Commissioning groups to encourage and promote early diagnosis.

2. Actions

  • To ensure all Age UK Lancashire staff have access to Dementia Awareness training as a minimum by January 2015.

    For Age UK Lancashire trustees and senior management to endorse dementia awareness training for all existing and new staff.

    To work with the Age UK Lancashire training department, in house Dementia Champions and National training organisations to ensure the most appropriate dementia awareness training is delivered.

  • Review of Age UK Lancashire service provision to ensure it is dementia friendly

    Development of an audit process to review service delivery across the organisation and develop an action planning tool within the organisations quality assurance system to amend delivery where required.

  • Identify and facilitate use of resources to further develop peer support and volunteer led work on Dementia Friendly Communities

    Identification of resources required and actions which will facilitate continued development of local, community based support to increase independence and inclusivity in local communities and allow people to live well with dementia.

  • Raising awareness and encouraging early diagnosis

    Expanding the network of partners working with Age UK Lancashire to raise awareness and understanding of dementia and dementia friendly communities. To advocate through those networks and partnerships for early diagnosis and to ensure that people with dementia and their carers are active participants in the process.