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Odiham Cottage Hospital Charity Shop (Hartley Wintney)

Charity shop selling donated items to raise funds for Odiham Cottage Hospital.

1 April 2014
South East
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

Charity shop selling donated items to raise funds for Odiham Cottage Hospital.

2. Actions

  • Dementia Awareness raising for staff

    Ensure all staff, attend a dementia awareness raising session

    Being implemented
  • Manager to undertake further sessions in dementia awareness

    The manager will seek further knowledge of dementia in order to provide
    best possible customer service for pwd.

  • Dementia Friendly Environment

    The shop will provide a warm, safe and friendly environment and will
    be equipped with facilities to support this – ie a chair, tea/coffee, blanket etc.

    Being implemented
  • Good Local Knowledge

    Manager will build up her knowledge of local area in order to assist any
    customers who need help returning home.

    Being implemented
  • Information Sheet for Staff

    Description: There will be an up to date list of relevant contact details which may be used in any situation.