Grove Care, Fareham

GROVE CARE IS A DOMICILIARY CARE AGENCY COVERING FAREHAM, GOSPORT, LEE-ON-THE-SOLENT, STUBBINGTON, GOSPORT, PORTCHESTER, COSHAM, WARSASH, LOCKSHEATH, TITCHFIELD, NETLEY AND THE SURROUNDING AREAS. WE COVER AN AVERAGE OF 3000 VISITS PER WEEK PREDOMINANTLY FOR OLDER PEOPLE REMAINING IN THEIR OWN HOMES IN THE COMMUNITY.

Updated:
1 April 2014
Location:
South East
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

AS AN ORGANISATION PART OF OUR INDUCTION PROCEDURE IS TO ENSURE THAT THERE IS BASIC DEMENTIA AWARENESS IN PLACE FOR ALL STAFF MEMBERS. WE TREAT ALL OUR SERVICE USERS AS INDIVIDUALS AND CARE PLANS ARE WRITTEN ON A PERSON-CENTRED BASIS. 

IF WE ARE MADE AWARE OF A DIAGNOSIS OF DEMENTIA THEN WE ENSURE THAT ALL RELEVANT HEALTH CARE PROFESSIONALS AND/OR FAMILY MEMBERS ARE INVOLVED WITHIN THE INITIAL SET UP – THIS ENSURES THAT THE PEOPLE WHO KNOW THE POTENTIAL SERVICE USER CAN RAISE ALL FACTORS THAT WILL BE RELEVANT TO THE CARE PACKAGE – FOR EXAMPLE PREFERENCES WITH REGARD TO ENTERTAINMENT (TV/RADIO CHANNELS), FOOD, CLOTHES, RELIGION, COMMUNICATION NEEDS – ANY ASPECTS THAT INVOLVE THE SERVICE USER TO BE ABLE TO PARTICIPATE WITHIN THE COMMUNITY AS MUCH OR AS LITTLE AS THEY WOULD LIKE.

WE HAVE A LOT OF SERVICE USERS WHOSE NEEDS CHANGE ON A REGULAR BASIS AND BY ENSURING THAT WE MAINTAIN OPEN COMMUNICATION WE ARE ABLE TO NOTICE AND REPORT RELEVENT CHANGES – ESPECIALLY ANY FORM OF DETERIORATION SO WE CAN INVOLVE THE APPROPROIATE HEALTH CARE PROFESSIONAL TO ENSURE NEEDS ARE MET ACCORDINGLY

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

MOST OF OUR SERVICE USERS ARE FUNDED VIA SOCIAL SERVICES, THEREFORE THE FAMILIES AND / OR HOSPITALS PLAY A VITAL ROLE IN ENSURING THAT THE CORRECT CARE IS FOUND – MOST OF THE CARE AVAILABLE IS NOT ‘ON OFFER’ AND PEOPLE HAVE TO KNOW WHAT TO ASK FOR.

SOME OF THE POTENTIAL SERVICE USERS THAT WE HAVE ARE RELUCTANT TO HAVE CARE – EVEN THOUGH THE FAMILIES FEEL THAT THEY NEED ASSISTANCE. THERE IS A ‘GREY’ AREA WITH REGARDS TO MENTAL CAPACITY AND IF A POTENTIAL SERVICE USER SAYS ‘NO’ AND ARE DEEMED TO HAVE CAPACITY THEN OUR HANDS ARE TIED AND WE ARE NOT ABLE TO HELP – THIS IS WHEN ACCIDENTS AND FURTHER DETERIORATION OCCIRS, OFTEN RESULTING IN HOSPITAL ADMISSION AND THEN THE INVOLVEMENT OF SOCIAL SERVICES.

2. Actions

  • DEMENTIA AWARENESS TRAINING

    2 HOURS AWARENESS COURSE ON INDUCTION AND 3 YEARLY REFRESHER

    Status:
    Delivered

    2013 - Third Quarter Update

    New member

  • SUPERVISIONS WITH STAFF

    ALL STAFF HAVE 3 MONTHLY SUPERVISIONS AND WITHIN THESE THE INDIVIDUAL SERVICE USERS ARE DISCUSSED REGARDING RELEVANT NEEDS AND CHANGES

    Status:
    Delivered
  • REVIEWS WITH SERVICE USERS

    ALL SERVICE USERS HAVE REGULAR REVIEWS AND HEALTH CARE PROFESSIONALS ARE INVOLVED AS NEEDED – WE CAN THEREFORE ASCERTAIN ANY CHANGES OR BEHAVIOUR PATTERNS AND AMEND THE CARE PLAN ACCORDING

    Status:
    Being implemented
  • SOCIAL SERVICES

    BETTER COMMUNICATION WITHIN SOCIAL SERVICES REGARDING PEOPLE WITH DEMENTIA TO ENSURE MORE OF A MULTI DISCIPLINARY APPROACH.  

    Status: