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The White Horse Hotel and Brasserie, Romsey

Updated:
1 April 2014
Location:
South East
Sectors:
Hospitality
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

2. Actions

  • Staff Awareness

    We will implement a rolling programme of staff awareness training
    in the needs of people with dementia. We will include this in the induction process for new members of staff.

    Status:
    Being implemented

    2013 - Third Quarter Update

    New member

  • Identify a Dementia Champion

    We will have a member of staff who will train as a dementia champion and take responsibility for delivering ongoing awareness training among the staff.

    Status:
    Being implemented
  • Seating Facilities

    We will ensure that there is adequate seating in all public areas

    Status:
    Being implemented
  • Promotion of Dementia Friendly Community

    We will use our website and other marketing material to promote dementia friendly Hampshire and make people aware that people with dementia are welcome in our establishment.

    Status:
    Planning
  • Additional Help Available in Restaurant

    We provide menus printed on yellow paper for customers who wish to use these. Our staff will assist with cutting up food, alternative cups etc to
    suit individual requirements.

    Status:
    Planning
  • Refurbishment

    When we plan refurbishment we will take into account the needs of people with dementia with regard to signage etc

    Status:
    Planning
  • Meeting Room Facilities

    We will offer our conference facilities for members of the HDAA to use for meetings and training sessions.

    Status:
    Being implemented