What are cookies?

Our site uses cookies. A cookie is a small text marker stored on your computer that enables us to track the use of our website. We use cookies to help us understand what our users' interests and preferences are to ensure the website is as user friendly as possible.

This site only uses cookies in order to provide a service to visitors. No personal data is stored in cookies and cookies are not used in order to provide advertising. Cookies are used for the following purposes:

Learn more about cookies on aboutcookies.org

If you have any concerns about the processing of your personal data by the Dementia Action Alliance, please contact the Secretariat, c/o Alzheimer's Society, 43-44 Crutched Friars, London, EC3N 2AE.

Accept and continue

One Community and Eastleigh Museum

An independent charity providing voluntary sector support, community development, day care, information and transport services in the borough of Eastleigh and beyond. Our mission is to improve the quality of the lives of the people we serve. We offer direct support to people with dementia and their carers by running:  11 Day Centre sessions across the Borough of Eastleigh, 95% of attendees have dementia  Offer Take a Break sessions for carers, by sitting with someone in their own home, 75% of current clients have dementia  Run dementia awareness workshops for carers (normally two a year)  Carers support and information, available 5 days a week (includes access to counselling and aromatherapy)  One Community Information and Support (OCIS) staff are available to help with the understanding of and completion of forms

4 March 2016
South East
Voluntary Sector
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

One Community understand it is very important to treat a person with dementia with respect and remember that they are a valued person of the community, address the person by their preferred name. Staff show the person they are valued by;

 Being flexible and calm

 Making time for the person by listening, talking, enjoying the conversation

 Making the person feel comfortable by understanding their condition and issues

 Provide an environment that is safe and relaxed

 Finding creative activities to do, which they enjoy

We make sure we respect their culture.

We treat people courteously by;

 Looking for the meaning behind the words

 Giving time to answer

 Caring and reassuring without words

 Treat people how we would like to be treated

 Never talk over them always include them in the conversation

 Never tell someone they are doing wrong, always try to find words to explain without talking down to them

Respecting privacy;

 Staff are trained to maintain respect and privacy at all times

 Every person is treated as an individual

Support the person by offering choices

 Where ever possible, we inform the person on matters that concern them, offer choices so

they can make their own decision

 We keep questions simple, give time to answer

 An individual care plan is set up with all the information that is required

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

1. Funding for continued staff training

2. Competing pressures – such as dealing with poverty, troubled families etc.

3. Funding for direct services is limited, such as Day Care

Member website


2. Actions

  • Staff Training

    Continue to access free/low cost but high quality training (such as PACT) for staff at the appropriate levels required for interventions, i.e. direct staff, reception staff/drivers. Make time to attend training


    2013 - Third Quarter Update

    New Member

  • Better informed

    Ensure One Community keep informed about services and support available.

    Ensure One Community reflect and action accordingly on service users and their carers feedback/survey responses

  • Be an advocate

    Ensure One Community champion the needs of clients with dementia and their carers at appropriate meetings, opportunities i.e. Clinical Commissioning Group, Eastleigh Health & Well Being Board, MPs etc.

  • Funding

    Continually look for additional sources of funding , consider asking for donations or charging if appropriate (including legacy gifts).

  • Enable people living with dementia to be part of the community and continue to do daily and social activities.

    Our projects, services and facilities support those with Dementia and their Carers to access information, support and social activities so they are part of their community and to enhance their quality of life.


    2015 - Fourth Quarter Update


  • Offer our venue/staff as a training resource for the DFC project.

    Offer our venue/staff as a training resource for the DFC project.

    We have a meeting room which can be used and would like another Dementia Champion that can be used.

  • Dementia Champions

    We have nominated a Dementia Champion for the organisation who will take the lead in helping people to understand what it's like to live with dementia and the actions they can take in their communities.


    • Have undertaken a Dementia Friends session
    • Had a Dementia Champion by engaging in Dementia Champions training and would like another one to be able to run information sessions for One Community, the public and other organisations. These sessions promote the interests of people with dementia and dementia friendly communities and give people information about the impact of dementia and what they can do to help. Dementia training will be promoted by One Community publicity and coordinated by the Community Development Team.
    • Liaise with Dementia Advisors and other organizations to access knowledge, resources, tools and best practice examples to make recommendations for the organization’s building, projects and services and how we can enhance the work we do to continue making a positive difference to people living with dementia in our community (e.g. adapting signage etc).