DBB Solicitors provides legal advice to all clients in a sympathetic and efficient manner: a professional, flexible, and personal service which can easily be tailored to the needs of the individual. We have offices in Andover and Stockbridge in Hampshire and service clients in the surrounding areas, we are always happy to meet clients in their own home if this will reduce anxiety and better enable client choice
- 22 July 2014
- South East
- Local Alliances:
- Hampshire Dementia Action Alliance
1. Action Plan
Our Private Client Department, headed by Partner, Naomi Neville, provides advice and support to people with dementia and their carers in a friendly and caring way. Naomi is a qualified Trust and Estate Practitioner and is a professional member of Solicitors for the Elderly, an organisation dedicated to catering for the specific legal issues that are regularly faced by those who have been diagnosed with dementia.
We are committed to helping clients communicate priorities and advise them how best to protect these interests, be that with Will drafting, tax planning, and often most importantly arranging the appointment of
attorneys and enabling our clients to decide how and when their attorneys should act.
We are mindful that the time following a diagnosis of dementia can be confusing and full of anxiety about the future. We prioritise the individual and offer to meet clients in their own homes, or in either of our offices, at
the client’s choice. We also understand that some times of day might be harder than others and will do our best to fit around a client’s needs and wishes.
If we conclude that an individual does not have the capacity to make a decision to appoint attorneys for themselves, we can support family and carers in making any relevant applications to the Court of Protection,
including Deputyship appointments, and ensure that the Deputys are well advised in carrying out their role.
Our priority is to provide advice simply, to ensure the client understands the advice and outcomes, empowering each individual to make informed choices, protecting their own future, family and financial security.
Improving staff awareness and understanding of dementia.
As a client focussed business it is important that all staff are aware of impact dementia can have on the life of the person with dementia and their carers. Staff in our private client department are aware and have understanding of dementia. We will ensure that all other existing staff and any new staff receive training in dementia awareness and that all client-facing staff are aware of the Law Society Client Capacity Guidelines.
- Being implemented
Responding to each individual’s needs and help or support them when we can and it is reasonable for us to do so.
Although we are a legal advice provider, we remain mindful that the legal solution might not always be the best solution for a particular client and are open to considering alternative outcomes and supporting our clients to decide which outcome is the most suitable for them. This is not a one-size fits all
- Being implemented
Develop links with other local service providers so that we can act as a signpost for clients.
We will develop relationships with representatives of other service providers in our local area and maintain a record of the services available that could be of benefit to our clients with dementia and their carers