North Yorkshire County Council Trading Standards and Planning Services

North Yorkshire County Council Trading Standards service provides advice for businesses throughout North Yorkshire and is responsible for the enforcement of a variety of legislation covering the safety, descriptions and pricing of products and services

Updated:
16 November 2015
Location:
Yorkshire and Humber
Sectors:
Utility
Local Alliances:
Yorkshire & Humber Dementia Action Alliance, Hambleton Dementia Action Alliance, Scarborough Dementia Action Alliance, Selby & District Dementia Action Alliance, Richmondshire Dementia Action Alliance, Ryedale Dementia Action Alliance, Whitby DAA Collaborative

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers? 

Protecting residents from doorstep crime offenders is a key service priority for NYCC Trading Standards Service. The service has two 3-year overarching targets, aimed at tackling this crime area. Firstly, to reduce the number of doorstep crime incidents in the county by 10% and, secondly, to increase the levels of reporting of doorstep crime by 20%, both by March 2015. 

Underpinning these overarching targets are a number of team specific service plan targets, aimed at helping to achieve the overarching targets, as follows: 

To work with partners to provide education regarding doorstep crime and encourage reporting of incidents and undertake project working activities in accordance with the plan.

Provide training to staff to improve their ability to deal with dementia sufferers and their family / carers who are victims of doorstep crime.

Conduct appropriate media / publicity campaigns to highlight the dangers of doorstep crime and encourage reporting.

Issue appropriate doorstep crime alerts.

Undertake appropriate enforcement activities to deal with doorstep crime offenders.

Carry out safeguarding assessments of victims with a view to target hardening, re-empowerment, provision of aftercare services and referrals to appropriate agencies.

Create 60 new No Cold Call Zones in those areas with greatest need.

The service is committed to delivering the above targets and, in doing so, delivering better outcomes for people with dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation? 

The main challenge in delivering these outcomes is the current budget situation facing local government and demands for delivering an improved service, in light of cuts, in addition to existing service provision. This can be particularly demanding when large-scale criminal investigations are being conducted, which have significant resource implications.

2. Actions

  • Tomorrow is another day

    Use the Alzheimer’s Society’s “Tomorrow is another day” training programme to provide initial training for officers likely to encounter people with dementia, to improve the services delivered.

    Status:

    First Quarter

    In progress

    Second Quarter

    In progress

    Third Quarter

    In progress 

  • Work with partners

    Work with partners, including those in the Regional Dementia Alliance, to help to improve services offered to people with dementia.

    Status:

    First Quarter

    In progress

    Second Quarter

    In progress

    Third Quarter

    In progress 

  • Over-arching targets

    Use all available tools to reach our over-arching targets to reduce doorstep crime and increasing reporting, to prevent vulnerable adults, including people with dementia, becoming victims of doorstep crime.

    Status:

    First Quarter

    In progress

    Second Quarter

    In progress

    Third Quarter

    In progress 

  • Work closely with The Yorkshire Alzheimer’s Society

    Work closely with The Alzheimer’s Society in North Yorkshire, to carry out joint projects and initiatives to support people with dementia, for example during Dementia Awareness Week.

    Status:

    First Quarter

    In progress

    Second Quarter

    In progress

    Third Quarter

    In progress 

  • Funding for the Regional Dementia Alliance

    Provide funding for the Regional Dementia Alliance from monies recovered from criminals using the Proceeds of Crime Act 2002.

    Status:

    First Quarter

    In progress

    Second Quarter

    In progress

    Third Quarter

    In progress

  • Existing relationships

    Use existing relationships with the media and publicity campaigns to highlight the dangers of doorstep crime and the support offered for those with dementia

    Status:

    First Quarter

    In progress

    Second Quarter

    In progress

    Third Quarter

    In progress