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Blaby District Council

Blaby District Council is responsible for directly delivering a range of high quality services for its residents. This includes: street cleansing, refuse collection and recycling; planning; benefits; housing advice; environmental health; community safety and resident support services. The Council also works in partnership with a range of public, private and voluntary sector organisations such as the police, local businesses and health and social care services to plan and deliver joint services.

8 November 2019
East Midlands
Local Authorities, Businesses and shops, Charity, Children Young People and Students, Clinical Commissioning Group, Community organisations, Health, Housing Sector, Local DAA Members, Recreation, Schools, Social Care, Voluntary, Voluntary Sector
Local Alliances:
Leicester, Leicestershire and Rutland Dementia Action Alliance , Blaby District Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Blaby District Council has a vision of achieving health and well being for all. The Ageing Population is one of the local strategic partnership’s (‘Blaby Together’) priorities. Blaby District Council is also committed to supporting the delivery of Leicestershire’s Health & Well-being Strategy, including the objective to support people with dementia and their carers.

Some of the key ways that Blaby District Council can contribute to delivering better outcomes for people with dementia and their carers are by:

Develop a housing offer that meets the needs of people with dementia and their carers Train staff to be sensitive to the needs of people with dementia and their carers Make information available and accessible to people with dementia and their carers e.g. benefits advice, housing options Promote local support services for people with dementia and their carers Champion an awareness of dementia with key partners and through local forums e.g. Parish Councillors, local businesses, Older Persons Forum, Staying Healthy Forum, community groups Support voluntary and community sector organisations that provide support to people with dementia and their carers

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

There are a number of potential challenges facing Blaby District Council:

Raising awareness and commitment across a large workforce and its partners, including new staff after the initial roll out of dementia initiatives. We will also be reliant on volunteers to come forward locally as Dementia Friends/Champions. Competing priorities within Blaby District Council. During a period of tight resources, there are a large number of welfare-oriented initiatives that need support. Blaby District Council does not directly deliver services such as housing stock or health-related services. Our role will at times be one of influencing others to make changes rather than being in direct control of change. As within our own organisation, it may be difficult to get ‘buy-in’ from external partners – particularly public or voluntary sector organisations - who are also facing tightened resources.

Member website


2. Actions

  • Make Blaby District Council a dementia-friendly organisation

    Deliver Dementia Friends information sessions to all staff within the Council to ensure staff are more sensitive to the needs of people with dementia and to enable them to signpost to local services as early as possible. This will involve recruiting some staff to become Dementia Champions to support delivery. We will also liaise with HR services to ensure any new staff are invited to ongoing sessions


    2017 - Third Quarter Update

    Dementia Page set up for staff on our Intranet service. Link to services, sign posting, assisted technology, local groups/activities carers information.

    Planning on raising awareness and delivering DF session to staff at main council offices and depot staff. 

    2017 - First Quarter Update

    Working with our HR department to include Alzheimer's guide forward facing booklet to be included in all staff inductions. Dementia friends session offered at point of induction. Quarterly sessions for staff to attend dementia friends session or offer to particpate with DF online video.

    2016 - Fourth Quarter Update

    To date there are 275 BDC staff who are dementia friends.Our continued work with dementia friendly communities has seen 429 dementia friends made.

    2016 - Third Quarter Update

    Planning dementia friends sessions for staff unable to deliver any sesisons this quarter. Updates on staff intranet and promoted Alzhiemr's society guides to customer service staff, promoted drop in sessions of memory cafes and singing for the brain. 

    2016 - Second Quarter Update

    Dementia Awareness Week BDC ran Alzheimer's Society campaign getting people to talk about their concerns. daily updates,information and signposting were posted on our staff intranet and 2 dementia friends sessions were dleivered during this week. 

    Promoted campaign across our Health Partnership and linked with local GP surgeries.

    2015 - Second Quarter Update

    Created 275 dementia friends among BDC staff and partners (including counillors, EMH homes, Police, VCS groups and local businesses. Senior Leadership Team meeting took place, working with group managers and service managers to implement change and review processes. We continue to run quarterly dementia information sessions to pick up all new starters. 

    2014 - Fourth Quarter Update

    We now have 109 Dementia Friends within Blaby District Council and received 100% positive feedback from staff about the session. Further sessions are planned during early 2015 to target remaining staff who have not yet attended.

    In addition to continuing to run  Dementia Friends sessions, information about Dementia has been provided by the Alzheimer's Society to go in our induction packs. We are in the process of developing a page on our intranet relating to dementia. Our Human Resources Team will also be reviewing the corporate Learning & Development Strategy and Carers' Policy to ensure these cover issues relating to dementia.

    Local Dementia support services have recentyl been recommissioned. The staff resource list has been updated and made available to staff at Dementia Friends sessions.

    2014 - Third Quarter Update

    Further Dementia Friends Information Sessions have been delivered to council staff at least monthly during the past quarter. We now have 104 members of staff who have signed up as Dementia Friends and committed to a variety of actions both within the workplace as well as outside. This amounts to nearly one third of staff to date. During the past quarter we have also recruited a further Dementia Friends Champion within the council. Monthly sessions will continue.

    2014 - Second Quarter Update

    To date since joining the local DAA we have delivered 5 Dementia Friends sessions to 72 members of Blaby District Council staff. This has resulted in all those attending becoming Dementia Friends. We also now have 3 staff who are trained Dementia Friends Champions.

    We have recorded feedback about how staff intend to turn their understanding from the Information Session into action. Examples include:

    Using social media to raise awareness of Dementia Friends

    Passing on information to others/signposting

    Being supportive and more patient with people

    During Dementia Awareness Week we also ran a campaign on the staff intranet with daily information updates.


  • Develop a housing offer that meets the needs of people living with dementia and their carers

    Blaby District Council does not have its own housing stock. However it is part of the local Housing Services Group driving forward our Housing Offer to Health. The group is tasked with integrating housing services – including schemes and services for the ageing population - into local health and social care provision.  The council will consider the needs of people living with dementia and their carers within both its future housing strategy as well as through contact with key partners e.g. housing providers.  


    2016 - First Quarter Update

    Evaluation report currently being produced to look at who many people the Lightbulb service has engaged people, and help people stay in their home. Integration with the housing enabling officer and the Health Partnership to link key services and voluntary services together.

    2015 - Second Quarter Update

    A new pilot across Leiceistershire called The Lightbulb Programme which will integrate practical housing support into a single service that is available to all, easier to access, easier to use, and will provide support shaped around an individual’s need not an organisation’s processes. It's in the early stages of planning and consultation. 

  • Provide information and advice about local services to residents with dementia and their carers.

    This will involve mapping local and county-wide provision of dementia support services. It is also our intention to produce a directory of all services that offer support or activities aimed at the ageing population. This will include information about dementia support services outside of the council, as well as relevant in-house advice e.g. benefits advice.

    The council will also work in partnership with local GP surgeries and the Clinical Commissioning Groups to ensure we are targeting support to people living with dementia and their carers. 


    2015 - Fourth Quarter Update

    Steering Group met to discuss consultation around dementia support for people living with dementia and their carers. Looked at best practice of other regional DAA's. Mapped local services across county and district.

    2015 - Second Quarter Update

    LLR Dementia Strategy ecnompases 4 priorities. A new shared Care Agreement with hopsitals and practises commenced in May 2015. In Blaby locality there will a GP lead at each practice. A new mapping tool on our Health website www.blabystayinghealthy.co.uk  maps dementia support services and promoting demenita connect which has been loaunch on Alzheimers society website.

    2014 - Fourth Quarter Update

    We received confirmation of the newly commissioned dementia support services in the county during the past quarter. This information has been updated within our Older Persons' Guide. Our local Memory Advisor also attended the December meeting of the Blaby Over 50s Forum to update residents on the changes to services and to present on tips for reducing the risk of developing dementia. Blaby District Council also supported the launch event for new services in the district.

    2014 - Third Quarter Update

    We arranged for the local Memory Advisor from Alzheimer's Society to attend our local Blaby District Over 50s Forum (formerly Older Persons' Forum) to provide information to residents who may have dementia or be carers. We are pleased to have regular representation at this forum.

    We are awaiting updates on the revised dementia support services in the district after which we are intending to revise the information we have disseminated locally.

    2014 - Second Quarter Update

    We have completed a mapping exercise of local services for people living with dementia and their carers in the district. From this we produced an information sheet of services in the district for staff to enable them to signpost residents. 

    In addition we have included all dementia support services within the district and county-wide in our new edition of the Blaby District Older Persons' Guide. This comprehensive guide was launched in June 2014 with a focus on targeting more isolated and vulnerable residents. This has been distributed in partnership with a large number of health and social care partners, including the GP locality group. The guide is also available online. Both resources will be updated regularly.

    We featured articles on dementia including signposting to support services in our local magazine (Contact) Spring edition which is delivered to every household in the district.

    The Council also promoted the local Dementia Awareness Week activities co-ordinated by the Alzheimer's Society.


  • Raise the profile and an awareness of dementia among key partners.

    This will require delivering Dementia Friends information sessions to key external partners, including Parish Council staff; Staying Healthy Partnership; Older Persons Forum; members of the Local Enterprise Partnership; Blaby Town Centre Partnership; and VCS groups.


    It will also involve using appropriate multi-agency forums to advocate for other agencies to take action e.g. ensure our local health services are providing appropriate screening, diagnosis and support referrals.  


    2017 - Third Quarter Update

    As a member on numerous boards and forums, BDC is able to influence key stakeholders who can improve the quality of lives of peple living with dementia.

    2 Parish Councils have supported the local DAA, Enderby Parish Council, Glen Parva Parish Council with interest from Glenfield Parish Council. This enables dementia friendly communities to grow and develop and further enagement from local businesses. 

    2015 - Fourth Quarter Update

    Emailed out to parish councils and member e-bulleting about dementia and the local DAA. encouraging them to become dementia friends/champions. Highlighted the good work in our current group Singing for the brain which BDC commissions through the Health Improvement Services. Highlighted that we are developing a consultation for people living with dementia and their carers. To highlight what their local community is like. Do they have good/bad experiences.

    2015 - Second Quarter Update

    Afetr a successful launch in May 2015 over 50 people attended and 15 new organisations. The first BDDAA is scheduled for 7th July 2015. We are working with our planning and economic development team to engage local businesses. An informaiton stand was at BDC 'Meet the Services' for new elected councillors and parish councillors promoting the BDDAA and benefits of joining up.

    2014 - Fourth Quarter Update

    This has been a really positive quarter in terms of partner work. We held our first Dementia Friends session aimed at local businesses in October in Blaby Town Centre. We also held an open session for members of the public in Braunstone Town in October. This resulted in some positive local press coverage about Dementia Friends in the district.

    As a council we have been approached by a number of different orgnisations to deliver sessions. This includes commitment from all of the secondary schools in our district for us to deliver Dementia Friends sessions during 2015.

    During this quarter - and with the support of local partner organisations - we have also submitted an application to become recognised as a community that is working towards becoming dementia-friendly.

    2014 - Third Quarter Update

    During quarter 3 we have delivered a further three Dementia Friends Information Sessions for external partners. This included a group of older persons' befrienders, volunteer drivers and local leisure centre managers.

    We have also been actively promoting a Dementia Friends Information Session planned for local businesses in October. This has included canvassing local businesses in Blaby Town Centre with information about the importance of dementia and the potential impact businesses can have in improving the quality of life for people with dementia as well as sustaining business.  

    We are also keen to develop work with local schools or youth clubs/services given the availability of new Dementia Friends resources. We have made initial contact with a local school to begin discussion on this.

    2014 - Second Quarter Update

    We have progressed this action with some of our key partners during Quarter 2. To date we have delivered 2 Dementia Friends Information Sessions specifically for Parish and District Councillors with a total of 28 attending and becoming Dementia Friends.

    In addition we are in the process of setting up future Dementia Friends sessions with local businesses from the Blaby Town Centre Partnership, local befriending/transport services for older people and community groups. We have received positive interest and hope to use this to work towards becoming a Dementia-Friendly Community.

  • Support voluntary and community sector organisations that provide support to people with dementia.

    The council intend to support voluntary sector initiatives that provide support to people with dementia and/or their carers. The Health Partnership and BDC have supported and funded Singing for the brain for the past 3 years from June 2014 - March 2017.


    2017 - Third Quarter Update

    BDC Health Improvement Service has been able to fund Singing for the Brain for a further year, which demonstrates the Council's commitment to help support and improve the lives of local residents living with dementia. Thr group has relocated to a larger venue and now over 25 people attend the session. The impact and measurable outcome has improved the quality of lives for people and their carers and help to reduce soical islocation and inclusion. People feel 'part of the community' and 'feel valued'.

    2016 - First Quarter Update

    Enagement exercise with voulnatry sector around our BDDAA consultation. Delivered 3 Dementia Awareness Events across Blaby District. Voluntary and community sector supported all 3 of our events.

    2015 - Second Quarter Update

    We've recomissioned the Singing for the Brain project for another 12 months, numbers are good promoted accross our various networks. Blaby Distirct Council's nominated charity for this year is the Alzheimers Society. The evaluation and feeback has been 'life changing' for the residents and carers taking part.

    2014 - Fourth Quarter Update

    The Singing for the Brain has continued on a monthly basis and numbers have steadily increased. Feedback from the sessions to date has been very positive.

    Future funding of this - or an alternative project - will be reviewed during the next quarter.

    2014 - Third Quarter Update

    The Singing for the Brain has continued on a monthly basis and numbers have steadily increased. Feedback from the sessions to date has been very positive.

    2014 - Second Quarter Update

    Blaby District Staying Healthy Forum ageing population and mental health subgroup are currently funding a Singing for the Brain project in partnership with Alzheimer's Society. The sessions started in June 2014 and will run on a monthly basis in Blaby. Initial feedback has been very positive.