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Age UK North Lincs

Age UK North Lincolnshire provides practical and emotional support for people over 50, carers and disabled adults throughout North Lincolnshire. Our free services include information, advice, benefits advice, which includes impartial benefits and claim form completion service. Other services include, gardening, home maintenance, safety and security. We also operate a transport service with a fleet of mini busses. We work in partnership with numerous agencies and can provide information about their services.

25 May 2017
Yorkshire and Humber
Local Alliances:
North Lincolnshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We will strive to ensure that our premises are dementia friendly and we will work closely with our local branch of the Alzheimers Society to provide facilities and services which will benefit their clients and carers. We will publicise events among partner organisations and work towards dementia friendly communities.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Perceived notions and understanding of dementia. Many of our volunteers and staff may have a stereotypical view of dementia and its consequences. We will work to challenge and change these attitudes. .

2. Actions

  • Delivery of Dementia Friends sessions

    Target to deliver the sessions to staff and volunteers within the year.  Currently we have 90 volunteers and 23 staff. We have now delivered three sessions and created 35 dementia friends amongst staff and volunteers. We have another session in September. Along with the session in September we have delivered another two in October. 

    We have now created 63 dementia friends and these include people from other organisations and businesses who accessed the information from the website.  We plan to continue delivering the sessions to new volunteers and staff.

  • Partnership working

    We intend to work closely with the local Alzheimer Society to provide information and support to people with dementia and their carers through our befriending service and benefits advice.  In addition we will work to ensure that our partners in the private and public sector are aware of dementia initiatives  such as Dementia friends.

  • Dementia friendly environment

    To ensure that all premises occupied  by Age UK North Lincolnshire are safe and secure and provide a warm and welcoming environment for people with dementia and their carers.  We intend to make sure that our new cafe, which is in the process of being built, reflects this alongside our existing buildings. Our cafe and lifestyle centre is now open and we are in the process of beginning new activities which will be inclusive and beneficial to those with or without a diagnosis of dementia.



    2014 - Third Quarter Update

    We now have several activities running in our new centre all are inclusive and all are beginning to increase in numbers.  They are, a games group, memory matters, craft session, book group, computer classes and zumba gold.  As part of the Age UK national dementia friendly project we have had consultations at our new premises with Dementia Adventure and Innovations in Dementia. As a result of this we have implemented a series of changes around the centre such as clearer, bigger signage and invited a person with dementia to do a walk through to check the the clearness of the directions.  We passed!  We intend to carry on reviewing and improving services where necessary.

    2014 - Second Quarter Update

    Our new Lifestyle centre is now open and consists of a new cafe, meeting room and activity room.  We are currently planning a series of permanent inclusive activities and are working with local partners to ensure that they are well advertised and open to all.  We have held three dementia friends sessions at our premises which were attended by staff and volunteers.  We have a fourth session planned in September which is advertised on the dementia friends website.  We plan to arrange additional sessions in Barton, the locality of our other office, in order to make the sessions more accessible to staff, volunteers and members of the public in that area.