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Quality of Life Charitable Trust

Quality of Life Charitable Trust was formed in 1989. We are committed to helping and supporting vulnerable older people to establish and sustain their well-being and quality of life. We do this by working with our partners, by building confidence in those we support and by accessing resources that can facilitate lasting change.

23 February 2016
West Midlands
Housing Sector, Voluntary Sector, Charity
Local Alliances:
Coventry and Warwickshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We have three strands to our work, namely digital inclusion, hardship grants and creating dementia friendly organisations. We are working to support smaller and non-specialist housing associations to help them develop effective services for older tenants, particularly those suffering from dementia, to have a better quality of life living in their own home.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

For smaller housing providers, the lack of people, finance and expertise are all barriers to change. Our aim is to help them through guidance, support and examples of best practice.

A number of those who responded to our national survey in 2013 said they would be willing to work with us further and, as a result, we tracked five housing associations to record how they changed their approach to services to meet the needs of people with dementia.

We are looking to go further to disseminate the knowledge through a housing dementia toolkit to be developed with Dementia Pathfinders.

2. Actions

  • Work with a group of smaller housing associations to develop best practice

    Over the first half of 2014, we worked  with five associations to track how they changed their approach to services to meet the needs of people with dementia and published a report in October detailing their experiences.

    It also contains good practice papers covering training staff in helping people with dementia, developing a dementia strategy and joining a local dementia action alliance.

    The report is available for free download from our website www.quality-trust.org.uk

  • Continue to support smaller housing associations through training and new skills

    Having established good practice and guidance from our work last summer with a group of smaller housing associations, we propose to set up training and self-help packages around policies and actions, based on the principle of person-centred working.

    In conjunction with Dementia Pathfinders, we sought funding from the Department of Health to develop a housing dementia toolkit, backed by bespoke training packages. Unfortunately, our bid was unsuccessful and we are re-visiting the proposal with a view to looking at other funding sources.

    Initial Scoping
  • Evaluate the benefits of tablet technology in supporting people with dementia and reducing isolation

    We are working with  Solihull Community Housing to pilot the use of iPads/tablets to improve monitoring of vulnerable clients, including those with dementia, and to combat their isolation by social use of the Internet.

    We are engagimg with 12 people currently receiving weekly monitoring calls from Solihull Community Housing and have asked Dementia Pathfinders to monitor and evaluate the project which will cover a two-year period from December 2015.


    2015 - Fourth Quarter Update

    The first group of four people were issued with their iPad Air and initial training from the support officers.

  • How assistive technology can help vulnerable older people live independently

    We are looking to work with the National Care Forum to signpost what is available within the market and undertake a number of case studies to see how assistive technology can benefit vulnerable individuals.