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Carers' Support Service (North Lincolnshire)

The Carers’ Support Service supports all adult Carers who care for an adult or child with additional needs living in North Lincolnshire. We offer a range of services and provide information and emotional support. We offer peer support groups, wellbeing activities, and training. As well as practical information we offer counselling, befriending and relaxation therapies. Our mission is to support the Carers of North Lincolnshire and their families to reduce the impact of Caring on their wellbeing. We will give Carers a voice and empower them to influence and affect change.

29 June 2020
Yorkshire and Humber
Voluntary Sector, Charity, Community organisations, Local DAA Members
Local Alliances:
North Lincolnshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We strive to treat carers and people with dementia with dignity and respect offering our services based on the needs of the individual. We offer information and advice to support carers and signpost to other services/organisations. The Service offers a specific Understanding Dementia training programme to equip carers with the essential knowledge and skills to care for their loved ones. The journey does not end there as there is a monthly Dementia Carer Peer Support Group where carers are kept up to date with speakers from both local and national dementia related groups and organisations. It is also an opportunity for carers to share their experiences with each other. We provide a wide range of other Carer Peer Groups across North Lincolnshire.

We aim for all of our team to become Dementia Friends.The Carers Support Service works closely with Alzheimer’s Society locally and other service providers. We also work with the Carers’ Advisory Partnership who provide a voice for carers and the people they look after, and work with local health and social are providers to improve services for all.

We are proud to be part of the North Lincolnshire Dementia Action Alliance.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Our main challenges are identifying hidden carers out in the community as they do not see themselves are carers, and therefore not accessing any support and services. Plus, removing barriers that carers face in accessing services and giving them the confidence to source alternate care.

2. Actions

  • Promote Dementia Friends sessions in the community


    We have made 31 Dementia Friends in the last twelve months delivering the Dementia Friends Information Session by our Dementia Friends Champion. This will raise the awareness and understanding of the condition, dispel the myths and will in turn benefit carers and their local community.

    Online sessions will be offered whilst social distancing measures are in place.

  • Give carers and people with dementia a voice

    We give carers the opportunity to have their say at our Dementia Carer Peer Support Group to improve accessibility and services in the community for people with dementia. Carers have contributed their views on the planned dementia housing scheme with ONGO. They have also been consulted on the Dementia Steering Group for North Lincolnshire. Carers were also invited to the Carers’ Advisory Partnership’s Dementia Focus meeting where speakers from local organisations and services gave talks.

    We will continue to develop these opportunities whilst social distancing measures are in place.