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Woodville Centre Ham

The Woodville Centre at Ham is a day centre for people with moderate to sever dementia which is open all year round, - 365 days a year. Our service supports people with dementia and their carers by offering diverse activities, regular carer support meetings and organising intergenerational events. Regular activities include flower arranging, afternoon tea dances, cookery, craft groups, badminton and indoor cricket. Our venue is set in beautiful grounds with a sensory garden, water features, aromatic and visually pleasing flowers and shrubs. We liaise with health and other professionals, whilst also offering chiropody, hairdressing and aromatherapy. We aim to provide a homely happy, holistic centre for our attendees.

15 June 2014
Local Alliances:
London Borough of Richmond upon Thames Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Woodville is very well able to meet the diverse needs and dependencies of clients by the versatility of the environment and the commitment of all staff and the support from community groups.  Carers can attend regular support groups and have planned individual meetings with staff to discuss concerns and to be signposted to other services as appropriate and can attend the evening supper clubs, with their relative who has dementia – encouraging couples to enjoy socialising and mealtimes together – in conjunction with the Alzheimers Society.

Caring for someone with dementia is a form of art – the art of encouraging expression from the person you are caring for and the art of expressing oneself in a way that is coherent and kind to the person you speak with.  Drawing out of our attendees their personalities and responding appropriately, to each person, reinforces to them and others who they are, it is valuable, as those with dementia cannot eaily show us who they are – we have to help them to do that, so that their spontaneity and their character is revealed and appreciated.

We trust that we portray these ways of working to volunteers from wide ranging backgrounds, to underpin knowledge of how to support and work positively with those who have dementia.

In relation to outcomes we plan the day care day thoughtfully and carefully, to maximise strengths and minimise stress, using person centred care strategies, liaising with family members and including varied “streams” of professionals, friends, and  specialists, to compliment the core services we provide.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Our skilled, commited, qualified staff team have enthusiasm and passion for service developments.  The challenge is to find resources to match.

2. Actions

  • Exploring the possibility of including regular health checks from medical professionals to our attendees who have dementia and possibly their relatives, to help promote living well with dementia.

    We shall be meeting with commissioners and senior health care managers to discuss: 

    The type of health checks

    The frequency of health checks

    The staff who would undertake this screening.





    2014 - Second Quarter Update

    A meeting has been held with those concerned and we are awaiting feedback with a proposed timetable of sessions from the well being team.


    In addition, we have also arranged a dentist to visit woodville on a regular basis and this takes place for the first time on 3rd July 2014.

  • Introducing Talking Matts

    To explore the possibilities of I Pads and talking matts, to individuals and small groups, to aid communication,  choice and interaction.



    Initial Scoping, Planning

    2014 - First Quarter Update

    New member

  • Raising awareness of our service to differing groups in the community

    To include involve and invite the general public to participate in volunteering, including student placements, schools, and the probation service.


    2014 - Second Quarter Update

    We have had three schools place students at our centre one of the schools was a special needs school.  All students did well and interacted with staff and clients well.  We had a WW1 Quiz put on by the richmond Library Service which was very well done and included artifacts, music and famous faces, with a victorian tea to follow - the local community joined in and also one of the parents of our young people who was working on placement joined with us.

    We have had consistent volunteers from the probation service too.

    We are next door to a nursery school, so we joined with the children for tea one morning outside in the garden, where they painted a boat which was donated to us by the Youth Offending Team which they had renovated as a project.  the nursery children were delighted to paint without restriction the boat, and our service users thoroughly enjoyed watching them and joining in a little too.  The next day,  we planted the boat with flowers again having tea with the children and it was delightful when one little boy sat down and said "I have had enough" - "What is your name"? (to one of our service users), very endearing interactions I have to say.