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Alzheimer’s & Dementia Support Services

Alzheimer’s & Dementia Support Services (ADSS) supports people with dementia in North West Kent (Gravesham, Swanley and Dartford). ADSS purpose is to enable individuals with dementia to live well, independently and in their own homes for as long as possible. To achieve this we deliver a range of services designed to support the families and carers of those living with dementia in their caring role. Services include:- • Day care: For those diagnosed with having dementia • Monday club: For those people recently diagnosed and in the early stages of dementia • Befriending: Visiting in the home for a chat and plan a programme of activities to stimulate • Support at Home: A chance to build a one to one relationship with a support worker to help maintain independence and help with daily living • Support at Home plus: Domiciliary (personal care) to clients in their own homes, washing dressing, medication and preparation of meals and drinks and of course emotional support. • Carers Support Groups: A social environment for carers and those they care for and gain support through shared experiences of others • 24 Kent Helpline: 24 hour information & emotional support for people with dementia and their carers • Singing for Brain: A social activity for both those living with dementia and their carers helps build on the well-known preserve memory for song and music in the brain • Dementia Cafes: These cafes are open to all members of the public aimed at people wanting to find out more about dementia and how to live well with the condition7 • Peer Support: Small groups of people with an early diagnosis providing mutual support and understanding • Carers Learning Group: A five week dementia awareness programme to support friends and family in their caring role

7 October 2015
South East
Voluntary Sector
Local Alliances:
Kent Dementia Action Alliance, Dartford, Gravesham and Swanley Dementia Action Alliance, West Kent Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Alzheimer’s & Dementia Support Services (ADSS) provide a broad range of services to enable individuals to live in their own home for as long as possible. These services are developed in collaboration with our clients / carers to meet their needs. 

We develop innovative ways of working that improve the experiences of the person with dementia.  ADSS, in partnership with KCC & Darent Valley Hospital, pioneered the first dementia buddy scheme where specialist trained (in dementia) volunteers supported patients with dementia within an acute hospital setting.  We disseminate information to other organisation to ensure they can adopt the schemes that have been successful. 

We work hard to raise awareness in all communities within the area seeking to improve knowledge and understanding.  Programmes include raising the diagnosis rates within GP practices, information sessions to different community groups and developing bespoke information / training session for friends and family to support them in their role.

We enable all our clients to feel valued and understood and we annually look to recruit clients/ carers to our Stakeholder Advisory Group as well as undertake a broad range of evaluation exercise to capture the needs and wants of our client group.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Alzheimer’s & Dementia Support Services (ADSS) is geared up to deliver these services, however one challenge is getting the right information to the people who need it in a timely manner, so they can access the support they need.  ADSS needs to ensure key organisations are aware of, confident in and prepared to promote the services ADSS offer.  These include the memory clinic, GP practices, Community nurses and other professionals. 

Another challenge is developing the capacity of the staff team to deliver awareness information sessions to external organisations.

Member contacts


Member website


2. Actions

  • Key Staff to be registered and trained as Dementia Champions

    Identify 4-6 staff to undertake the Dementia Champion training in order to deliver the Dementia Friends information sessions to a broad range of community groups and corporations.  Set team objectives to undertake dementia awareness sessions within the community


    2014 - First Quarter Update

    New member

  • Become a registered centre to deliver accredited training in Dementia and related topics

    ADSS has developed high quality training for its own staff and partner organisations which has not yet been accredited.  We aim to accredit existing programmes and ensure any new training sessions developed are quality assured and where appropriate accredited.  These accredited  programmes can then be made available to other organisations and targeted

    Delivery, Implementation, Planning

    2014 - First Quarter Update

    New member

  • Develop resources to support the roll out of the Dementia Buddy Scheme, first piloted 2012/13

    Develop the support materials around setting up and running a successful Dementia Buddy Scheme so that other organisations have all the resources and tools they need to successfully adopt the ethos of the scheme and roll it out to achieve maximum impact on the quality of experience of the person with dementia.

    Case study, Delivery, Implementation, Planning

    2014 - First Quarter Update

    New member