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Home Instead (Peterborough, Oundle, The Deepings & Grantham)

Home Instead is an independent UK home care provider and provides care for older people in the comfort of their own home.

Updated:
9 July 2014
Location:
East Midlands
Sectors:
Care
Local Alliances:
South Lincolnshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Home Instead Senior Care exists to help support older people to live independently and safely at home. Even an hour or two a week of quality-focussed, tailored, person-centred care can help achieve this. Companionship is also at the heart of everything we do, which puts us in a strong position to deliver better outcomes for people living with dementia.

We will continue to strive to provide the best quality care possible through person centred care plans and continuing to develop our internal dementia training programme and to share this with our CAREGivers, clients’ families and members of the local community.

Our care and support services must offer clients and families an affordable option for care at home whether individuals are self-funding or in receipt of local authority of NHS funding.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Diagnosis rates are still very low (estimated to be only 43%). This affects the care provision that individuals are eligible for and can put added pressures onto individuals and family members.

Awareness and understanding of what effective and affordable specialised dementia care at home looks like is also low and we are constantly challenged by the notion that people living with dementia should automatically be encouraged to cease living at home and consider residential care home options.

Awareness and understanding of dementia and the people affected are also low amongst the general public and within businesses and retailers in the local area. Local residents also don't always know how/where to access best advice/training on dementia related issues.

2. Actions

  • Encourage Early Diagnosis

    Home Instead will encourage members to seek advice from their GP as the first point of contact when memory problems are identified or suspected. We have a sign posting role in this regard.

    Status:
    Implementation

    2013 - Fourth Quarter Update

    In progress

    2013 - Third Quarter Update

    In progress

    2013 - Second Quarter Update

    In progress

    2013 - First Quarter Update

    New member

  • Offer Training in the local community

    Offer training/info/awareness days periodically in the local community at no cost. We will seek to formulate a compressed version of our own in-house training programme (City and Guilds accredited) and seek to engage with members of the community and businesses (where relevant). We will also seek to partner with other DAA members to achieve better access to information and training around dementia related issues.

    Status:
    Implementation

    2013 - Fourth Quarter Update

    In progress

    2013 - Third Quarter Update

    In progress

    2013 - Second Quarter Update

    In progress

    2013 - First Quarter Update

    New member

  • Signpost

    Signpost relevant organisations to individuals and organisations that we come into contact with and again work closely/build relationships/links with other members of the DAA make it easier for people to get access to the services they need. We see these links as being a two way street as we build our reputation as the go-to provider of specialist dementia care.

    Status:
    Delivery

    2013 - Fourth Quarter Update

    In progress

    2013 - Third Quarter Update

    In progress

    2013 - Second Quarter Update

    This is an area we would like to do more on. We have been signposting other organisations but feel as if we could do more to collaborate and build closer links with other DAA members in Q3 & Q4

    2013 - First Quarter Update

    New member

  • Train CAREGivers

    We will continue to train our CAREGivers to allow them to be the best trained in this area of care.

    Status:
    Delivery

    2013 - Fourth Quarter Update

    In progress

    2013 - Third Quarter Update

    In progress

    2013 - Second Quarter Update

    We are proud to announce that training of existing CAREGivers in this new training programme commenced in June 2013.

    2013 - First Quarter Update

    New member