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Quality Solicitors Jordans LLP

Quality Solicitors Jordans offers legal advice in the preparation of Lasting Power of Attorneys, Wills and elderly client matters including Court of Protection. We can also assist in property transactions including making provisions for the family home.

6 March 2014
Yorkshire and Humber
Local Alliances:
Rotherham Dementia Action Alliance, Sheffield Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance, Doncaster Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We believe our role is to offer practical, timely, convenient advice and assistance. We provide a fixed fee service with no hidden costs enabling clients to make informed decisions and plans for their future.

The key to successful planning is to put in place the essential legal documents to protect you and your family, whether it be making a Will, Lasting Power of Attorney or making provision for the family home.

Whilst we believe that making these provisions are essential for all our clients, it becomes all the more significant for those who have recently been diagnosed with Dementia, Alzheimers or other mental health conditions.

By making a Will you take control and decide how you would like your estate to be distributed.

A Lasting Power of Attorney ensures that you can decide who will have the power to manage your affairs if you are not able to do so yourself.

Without these provisions your family may face considerable difficulty, costs and delay. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Some people may be anxious about making an appointment with a Solicitor to discuss plans for their future.  We open on Saturdays to enable family members who work in the week to assist with transport and provide support at an appointment. We also offer home visits and visits to Local Care Homes and Hospitals where necessary. Some clients may feel more at ease in their own surroundings. We believe it is vital for our clients to feel relaxed so that they can make informed decisions regarding their affairs whilst they are still able.

We also believe that awareness of for example making a Will or Lasting Power of Attorney and their benefits should be increased in the local area. Our aim is to provide an immediate contact for families and individuals in the community and raise knowledge and understanding, through becoming part of the Alliance, of the importance of putting in place these provisions as soon as possible.

2. Actions

  • Attend events in the Local Area to improve the firm’s understanding of Dementia

    We hope to improve our understanding of the condition, symptoms and impact so that the firm can adapt to deal with clients with dementia and their carers.

    Initial Scoping
  • Attend a memory café to have the opportunity of meeting families and individuals in the local area

    We aim to raise awareness of our services and options available

    Initial Scoping
  • Staff Education

    Provide in house training for all staff so that they can improve their communication skills and consideration to carers and clients with Dementia.

    Initial Scoping
  • Review of the Firm's Literature

    We endeavour to evaluate the firm’s brochures, client care documentation and information materials to become approachable and welcoming to clients with Dementia and/or their carers.

  • Adjustments to the Office

    Research ways that we could improve the office environment whether it be increasing signage, lighting or access to toilet facilities. We hope that we can provide clients with a stress-free, calm and comfortable setting.

    Initial Scoping