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Salford Heart Care

Salford Heart Care is a registered charity that was established in 1987 as a heart care support group. We have successfully developed our organisation over the past 26 years, and currently offer 6 Healthy Heart Clubs that meet on a regular basis across the City of Salford. We are a member-led organisation with a Committee of volunteer Directors. Our membership is currently around 400 local people and we are supported by a team of 50 volunteers and peer supporters. We employ one part-time member of staff (Coordinator). Our Healthy Heart Club drop-in sessions offer a unique, package of social and emotional support to people living in Salford, who want to improve their health and wellbeing and make new friends. As well as providing psychological and emotional support, people can take part in variety of activities such as dancing and tai chi, weight management support, relaxation and stress management sessions, and educational sessions covering topics such as finance, health and community. Our volunteers also organise regular social activities, day trips and group holidays to reduce social isolation and develop community cohesion. Our social activities are extremely popular and we are able to offer activities at low cost using money raised through fundraising activities.

5 November 2014
North West
Local Alliances:
Salford Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Salford Heart Care provides local, accessible peer support groups known as “Healthy Heart Clubs” to residents across the City Of Salford. We offer the opportunity to take part in a variety of activities including physical exercise, relaxation sessions for emotional and psychological support, holistic therapies, weight management support and healthy lifestyle advice. We help to reduce social isolation in communities by offering social activities such as indoor games, social trips and group holidays.

Our groups have regular informative presentations from guest speakers covering a variety of topics such as health and wellbeing, local history and welfare.  We are affiliated to the British Heart Foundation and work in partnership with Salford Royal’s Cardiac Rehab Service and local Health Improvement Teams. We encourage organisations to work in partnership and we proactively signpost members to other services in the community.

 Our groups are accessible and flexible and work on the basis of “drop-in sessions” where members are able to drop in when they choose at a location of their choice, and can pick and choose from a menu of activities. Our membership is diverse and we support people with a range of conditions including dementia and long term illnesses. Our organisation has always been aware of the importance of involving carers and families and we extend our support to these people.

 2. What are the challenges to delivering these outcomes from the perspective of your organisation?

  • Raising awareness of dementia amongst our members and the wider community
  • Raising awareness about our service to other professionals and the public
  • Increasing the number of referrals to our service
  • Increasing understanding among staff and volunteers of issues associated with dementia
  • Ensuring that all services are user friendly for people with dementia and their carers
  • Obtaining funding resources to enable us to achieve all the above

2. Actions

  • Raise Awareness of Our Service & Overcome Barriers

    Continue to promote and raise awareness of Salford Heart Care and our activities to encourage service users with Dementia to participate and take an active part in the sessions. This includes providing Dementia Friendly activities at our sessions, using the Dementia Friendly logo on our leaflets, newsletters and promotional materials.


    2014 - Fourth Quarter Update

    New leaflet being printed bearing the Dementia Friendly logo. This will be circulated across Salford and wider field. Our monthly newsletter also bears the logo. Our activities have been developed with carers and for those with Dementia in mind. We have a routine and organised structure to our sessions to help aid memory. We play fun memory games in a pressure-free friendly atmosphere where members are welcome to join in at their leisure. Our peer supporters offer one to one support to members during the sessions. 

  • Raise Awareness of Dementia amongst our members, volunteers and staff

    We will invite professionals along to our sessions to help raise awareness of Dementia amongst our members, staff and volunteers. We will also promote and attend any training courses/sessions that are available to develop awareness.


    2014 - Fourth Quarter Update

    Dementia support workers have visited our sessions at Irlam and have introduced new members and their carers to the group.

  • Raise Awareness of Dementia Action Alliance amongst partners and community

    Information about DAA will be included in forthcoming editions of our monthly newsletter. This is circulated to members, community contacts and wider partners on a regular basis and is well received. A link to the DAA will also be placed on our website, Facebook page and Twitter. Our leaflet will be updated to bear the Dementia Friendly logo. Each branch will have a visible Dementia Friendly logo displayed for members.


    2014 - Fourth Quarter Update

    Our new Salford Heart Care leaflet now bears the Dementia Friendly logo and states that we are members of the DAA. Our website includes information about DAA. Our monthly newsletter also bears the logo and this is circulated across Salford and further afield. When applying for funding or new procurement opportunities we state that we are members of the DAA and outline the work we are doing to support those with Dementia and their carers.

  • Programmes for People with Dementia/Carers

    Review existing activities that we offer and consider changes/amendments where possible that will support and encourage people with Dementia/carers to attend and participate.


    2014 - Fourth Quarter Update

    Our activities have been organised considering the needs and demands of our members which includes people with dementia. We conducted a survey of members in March 2014 and collected feedback and consulted members. We have made changes to our drop-in sessions and programme of activities to include new activities such as craft making sessions, social activities, fun games, memory games, jigsaws etc. Peer supporters are available to support members during the sessions. Our activities operate in a friendly, pressure free, welcoming environment where people are free to participate when they want to. 

    Our new membership form collects personal data to monitor diagnosis of medical conditions including dementia and recognising carers so that we will be more aware of the number of members attending our sessions.

  • Promote Early Diagnosis

    Promote literature on Dementia amongst our members and their families. Encourage members and wider community to have a free NHS health check and visit their GP.


    2014 - Fourth Quarter Update

    Salford Heart Care actively encourages members and their families to visit their GP and request a free NHS health check. We also work in partnership with other organisations such as health improvement teams and HCC to raise awareness of free health checks.