Home Instead Portishead
Home Instead Senior Care specialises in the non-medical care of the elderly in their own homes and everything we do is focused on supporting and enriching the lives of our clients, 50% of whom are living with dementia. It is Home Instead’s stated aim ‘to become the UK’s most admired care company through changing the face of ageing’
- 12 July 2018
- South West
- Local Alliances:
- Portishead Dementia Action Alliance, North Somerset Dementia Action Alliance
1. Action Plan
How do you play your part in delivery of the Declaration? What could you do to ensure people with dementia and/or their carers receive the best possible service/help?
We provide goods and services to people with dementia that support them in their daily living and enable them to stay at home and in their community, enjoying the best quality of life for longer.
Improving cutomer service through increasing staff awareness and understanding of dementia.
Enabling people living with dementia to be part of the community and continue to do daily and social activities.
Responding to the individual's needs and offering support.
We support members of the community who have Dementia by training all our staff on the Home Instead training programme which enables them to provide the highest level of care possible to our clients. By enabling people to stay at home longer, live as part of the community and continue with their social activites.
We also offer Dementia training to friends and family also members of the community who wish to learn more about Dementia.
2. What are the difficulties you foresee in getting to a point where you can meet the actions described in question 1?
Dementia Friendly ways of working
3. Please give one or more actions you/your business/organisation/group will take, to overcome the difficulties described above.
Identify dementia friendly ways of working by offering alternatives where possible to people living with dementia.
Our caregivers buy shopping for clients, thus taking away the stress of handling money.