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Carers' Resource

Carers’ Resource gives tailored and confidential support and information to unpaid carers and vulnerable people including those caring for someone with dementia. It is an independent, award winning Yorkshire charity which holds the nationally recognised Information Standard and is open to everyone offering information and practical and emotional help to enable them to cope.

23 January 2017
Yorkshire and Humber
Care, Voluntary Sector
Local Alliances:
Bradford District Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance, Harrogate and Rural District Dementia Action Alliance, Skipton & South Craven Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Carers’ Resource works to improve the quality of life for people with dementia and their carers by

  • All staff have been offered Dementia Friends sessions and Dementia Friends sessions are part of induction for new staff. Staff have attended external courses about dementia.
  • Providing free confidential information and support from specialist information officers tailored to an individual’s need from an organisation that holds the nationally recognised Information Standard
  • Support from a caseworker who can also offer a Wellbeing Review/Carer’s Assessment to look at all aspects of a caring role and any help and support that may be available
  • Providing an Emergency Planning service in Bradford and Airedale which gives an opportunity to talk through a caring situation, discuss support options and prepare a detailed plan of what would happen if the carer was suddenly unable to keep caring
  • Staff attend several Memory Assessment Clinics and offer support to carers both pre and post diagnosis.
  • Delivering a Home from Hospital Scheme to help vulnerable people discharged from hospital settle back into a normal routine, regain their confidence and independence and prevent readmission to hospital
  • Provide sessions and training courses on caring for someone with dementia including looking after yourself as a carer and for people with long term conditions such as dementia looking after themselves
  • Offer information, advice and guidance on any aspect of work, learning and leisure opportunities through the CReate service
  • Provide groups and activities for carers as a break from their caring role.
  • Production of Professional Bulletin which contains a section about dementia and is emailed to 1000 professionals across the region
  • Regular slot at staff meetings concerning dementia awareness and current initiatives for all staff
  • Staff caring for family members with dementia are well supported by managers
  • Staff representation on local and regional strategic and partnership boards/groups

2.  What are the challenges to delivering these outcomes from the perspective of your organisation?

  • Trying to meet increasing needs in a diverse community in an increasingly squeezed financial climate
  • Ensuring that carers needs are identified and appropriate support given
  • Working with other professionals and carers to promote our services
  • Reviewing the building especially the signage to improve access for people with dementia

Member contacts


2. Actions

  • Promotion of our services for people with dementia and their carers

    Continue to promote our services for people and to investigate new  areas that could be developed.

    Work with BRI  to deliver sessions for Carers with a view to possibly forming a carers group

    Planning, Implementation

    2016 - Fourth Quarter Update

    Staff have continued to promote our services across the district. Additionally they have become involved in helping several communities who are working towards becoming dementia friendly.

    Work with BRI  to deliver sessions for Carers with a view to possibly forming a carers group

    2014 - First Quarter Update

    New member

  • Audit of Signage in Bradford Office. Craven Office. Harrogate and District. Ripon and Rural.

    An audit of signage needs to be carried out and additional signage is needed in public areas. Audit to be completed and new signs to be erected.

    Bradford - Completed

    Craven in progress

    Harrogate and District in progress

    Ripon and Rural Planning.

    Delivery, Completed, Planning

    2016 - Fourth Quarter Update

    Audit carried out Spring 2014 and new signs created Summer 2014. However there has been major building work in our public areas during Autumn/Winter 2014 which is not yet completed and another review of signage will be needed

    2014 - First Quarter Update

    New member

  • All new staff received Dementia Friends training as part of induction

    Investigate new opportunities for further training.


    2016 - Fourth Quarter Update

    Staff have been offered dementia awareness training and a session has been included in the staff induction programme.

    Investigate new opportunities for further training.

    2014 - First Quarter Update

    New member

  • Development of a dementia champion member

    Investigate the possible development of a ‘dementia champion’ member of staff that other staff can use as a resource of information, support and activities available for people with dementia and their carers.

    Initial Scoping

    2014 - First Quarter Update

    New member