Morrish Solicitors LLP

We are a firm of solicitors with four offices in West Yorkshire. We have a team of four solicitors specialising in advice to Elderly clients on issues such as Powers of Attorney, Wills, Probate and Court of Protection Matters.

Updated:
3 March 2015
Location:
Yorkshire and Humber
Sectors:
Other
Local Alliances:
Bradford District Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance, Leeds Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As a legal services provider, we come into contact with people with Dementia and their family carers on a daily basis. Our aim is to make sure that people with Dementia feel comfortable in our office environment and feel confident enough to speak with us about any legal issue. We have four offices in West Yorkshire and the aim is to have all four offices recognised as being Dementia Friendly.

We have a team within the firm specialising in elderly client services who are trained to deal with Clients who may be suffering from Dementia. We aim to provide a service that allows the Client to feel at ease in our presence and give them the confidence to be able to express their views with us. We encourage Clients to make Lasting Powers of Attorney to allow those suffering from Dementia to make important decisions about who will assist them in managing either their property and financial affairs or decisions about health and welfare in the future.

We provide home visits to those clients who may struggle in an office environment.

All of our solicitors within the Elderly Client team are members of Solicitors for the Elderly (SFE). Our Department Head, Mr Tom Morrish, is the Regional Coordinator for SFE.

We work closely with charities such as Age UK and Alzheimer’s Society and also with smaller community groups to best serve vulnerable adults and people suffering from Dementia. As with all service providers, we strive to provide the best customer service experience for all clients.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Education – There is still a lack of understanding about what dementia is with some families not contacting their GP / hospital for a diagnosis. We still encounter difficulties where people do not put their affairs in order. A diagnosis should trigger the need for that person to take the necessary steps to get the help they need, contact an organisation like the Alzheimer’s Society and consider their long term well being by making a Lasting Power of Attorney with a solicitor.

If all institutions work closer together, we can make the world a better place for people with dementia, following diagnosis. The Dementia Action Alliance is a great initiative.

(b) Legal Jargon – Although our staff make every effort to explain a legal issue in its simplest possible terms, there is still a requirement to provide terms and conditions of business and money laundering information to those with Dementia, which may be hard to digest.

(c) Legal documents such as a Lasting Power of Attorney take a standard form that cannot be made more dementia friendly, however, our staff explain each term in a way which may be easier to understand.

Member contacts

www.morrishsolicitors.com

2. Actions

  • Staff Training

    Members of staff will receive refresher training on client contact and the importance of patience and care for those affected by dementia.

    Status:
    Completed

    2015 - First Quarter Update

    Training completed on 17th November

    2014 - First Quarter Update

    New member

  • Adaptations to the Office Environment

    1)   Signage and seating to be improved in the Bradford, Leeds, Pudsey and Yeadon offices.

    Status:
    Completed

    2015 - First Quarter Update

    Bradford office has been adapted.

    Pudsey and Yeadon completed

    2014 - First Quarter Update

    New member

  • Establish Closer Links with Community Organisations

    We will encourage local groups to join the Alliance and highlight the importance of Power of Attorney to those affected by dementia

    Status:
    Completed

    2015 - First Quarter Update

    We have encouraged our client contacts to join the Alliance and we will continue to do so in the future

    2014 - First Quarter Update

    New member