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Leightons Opticians, Fareham

Opticians - sunglasses;spectacles;contact lenses;Hearing care

Updated:
24 April 2014
Location:
South East
Sectors:
Health, Medical, Retail
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers? 

To provide the best optical & hearing care service in a sympathetic & caring way.

What are the challenges to delivering these outcomes from the perspective of your organisation?

To ensure staff are all given appropriate awareness training

Member contacts

www.leightons.com

2. Actions

  • Dementia Awareness raising for staff

    Ensure staff attend a dementia awareness raising session, especially those who are customer facing.

    Status:
    Implementation
  • Dementia Friendly premises

    Review premises to look at ways the environment could be more dementia friendly and make changes where appropriate/possible e.g signage /lighting

    Status:
    Initial Scoping
  • Embed the concept of dementia friendly within the business

    ReviewS business operations manuals and guidance ( e.g staff training, H&S, refurbishment procedures etc) to ensure dementia awareness is included

    Status:
    Planning
  • Dementia Ambassador

    To nominate a senior person

    Status:
    Planning

    2013 Q4 - new member