Halifax, Fareham
Retail Banking
- Updated:
- 24 April 2014
- Location:
- South East
- Sectors:
- Retail, Finance
- Local Alliances:
- Hampshire Dementia Action Alliance
1. Action Plan
How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
To acknowledge that we need to raise awareness, deliver training to all front line colleagues
What are the challenges to delivering these outcomes from the perspective of your organisation?
Making time within a huge raft of training required
2. Actions
-
Dementia Awareness raising for staff
Ensure all staff attend a dementia awareness raising session
- Status:
- Implementation
2013 Q4 - new member
-
Lloyds Banking Group- Deliver dementia awareness training to all staff
Training to be delivered via a video
- Status:
- Planning
-
Live Well Campaign
Alzheimer’s Society are the chosen charity of Lloyds Banking Group, raising £2,000,000 selling pin badges and collecting unwanted foreign coins and by match giving any money raised by colleagues
- Status:
- Delivery
-
Improve customers with dementia and their family’s experience when transacting pin numbers etc
- Status:
- Planning