Marked & Sparkling, Fareham

Established in 1996 in the current premises a need for quality engraving on Crystal and Glass was identified that wasn't available elsewhere on the High Street to the high standard offered by M&S. As well as marking Glass and Crystal the company moved into engraving metals and plastics for signage, gifts, Pewter Tankards, jewellery etc. The next step was the purchase of a Laser engraving machine to enable further products and materials to be included, photographs on Granite and wood, Plastics for signs and labels, Acrylic sheet for display items and creating bespoke awards. We also mark Leather items with impressive results. We have regular customers throughout the UK, Europe and the US, ever developing customers where the need for exacting standards are required, most especially in the Corporate, Sailing, Military and Masonic world.

Updated:
24 April 2014
Location:
South East
Sectors:
Retail
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers? 

Patience and understanding.

Allowing time when a customer who has dementia wants to make decision in their purchase.

Supporting them by not offering to much choice, which would make the decision difficult.

Writing their information down on paper or diary, if they should need and return to collect the item.

What are the challenges to delivering these outcomes from the perspective of your organisation?

  • Time restraints

  • Financial implications

  • The importance of running an efficient business, commitment to good time keeping by delivering orders on time.




2. Actions

  • Dementia Awareness raising for staff

    Ensure all staff attend a dementia awareness raising session

    Status:
    Planning

    2013 Q4 - new member

  • Dementia Friendly premises

    Good lighting is in place

    Very few signs to change, but each would be explained with understanding

    Status:
    Completed, Planning